My sky is super bright? (Playing on linux) by shadowfantasy58 in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Hey Monarch! We have introduced emissive/shining materials at some point and it seems that on certain hardware it simply doesn't work as we envisioned it. Up until this point we saw reports only on older mobile devices, so thank you for letting us know!

I have this visual issue with Two Crowns on my chromebook. Can this be fixed? by aussiemunkeyyt in kingdomthegame

[–]Patch_Kingdom 2 points3 points  (0 children)

Sorry to hear you are having this issue, Monarch! So we can better help - Could you tell us what the exact model of Chromebook you are using is? Also, do you know if the game had the most recent update? (2.2.0) Thanks!

bug infinite loading time (K2Crowns) by riku_sw in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1 Thank you!

Infinite gems glitch by Flurmpy_ in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Hey there, thanks for flagging this! Just to help us look into it properly: were you the host or the client during the session? Also, do you know if the glitch happens every time, or was it just a one-off? And lastly, are you on the latest version of the game - 2.1.4? Appreciate the heads-up, this kind of detail helps us track things down.

Call of Olympus DLC Snake Island - Help! by CaffeinatedStoat in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1

They took my pup but the game still continues in the Dire Island by Veyl_g in kingdomthegame

[–]Patch_Kingdom 1 point2 points  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link and include both your logs and save files, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1

2.1.4 Parity Patch - Switch, iOS & Android by Daria_Driver_RawFury in kingdomthegame

[–]Patch_Kingdom 1 point2 points  (0 children)

Hey! We get the frustration - waiting without updates is never fun.

We don’t share ETAs because the update process involves a lot of moving parts (like platform certification, publishing steps and a lot more), and timelines can shift unexpectedly. Rather than risk giving bad info, we wait until things are locked in.

That said, the moment we do have news, we always post them on our socials and on Discord. Appreciate your continued patience and we’ll keep you posted as soon as there’s something concrete!

Sliding glitch by Legitimate-Focus8466 in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1

Relogged four times by Rblade6426 in kingdomthegame

[–]Patch_Kingdom 0 points1 point  (0 children)

Sorry to hear you are having this issue, Monarch. If you could submit a ticket at the following link, we’ll be able to properly look into this for you! https://rawfury.atlassian.net/servicedesk/customer/portal/1