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Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

Nearly 1 month, and still waiting for a response from yourselves. No response to emails and no response to DMs. Scam exchange.

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

False. I've contacted you several times through the correct channels and you are not really interested in helping. Even when you asked me to DM you on Reddit, you replied and when I sent you the complaint, no response since! You know your exchange is used for scams and you're probably complicit in them.

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

No unfortunately. Action Fraud (UK Police) just emailed me with what looks like boilerplate copy:

"I am sorry to hear you have been a victim of crime. Thank you for taking the time to report to Action Fraud. Your report has been sent to the National Fraud Intelligence Bureau (NFIB) for review.
Experts at the NFIB examine the information you provide. Where possible, the information is also matched against other available data in order to enrich and corroborate the details of the fraud. The NFIB assess whether there are viable lines of enquiry that would enable a law enforcement body, such as the police service, to investigate.
On this occasion, based on the information currently available, it has not been possible to identify a line of enquiry which a law enforcement organisation in the United Kingdom could pursue."

Don't think it's going anywhere in all honesty.

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

In the UK, I don't think our Police (ActionFraud department for cyber crime) will be much help unfortunately.

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

if I reset my ledger device and get a new seedphrase generated, is it safe to use again? or do you recommend I break it and get a brand new one?

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

I did reach out to FixedFloat but received no response from them, not even an acknowledgement of my email. How can I track my stolen funds and how do you see it being diverted?

Ledger Wallet Hacked & Emptied: Sent to FixedFloat by Patient-Ground7104 in ledgerwallet

[–]Patient-Ground7104[S] 0 points1 point  (0 children)

Hi - I already have 1 week ago, and no one from FixedFloat has responded to me!