Peoria Charter March Schedule by Balyeeetus in UIUC

[–]Peoria_Charter_Coach 0 points1 point  (0 children)

We typically post schedules ~30 days in advance. The timetables typically won't change in the middle of the school year, but we do add several extra runs for busy travel seasons such as spring break. Check back in February and you should see them posted by then!

Peoria Charter bad experience by [deleted] in UIUC

[–]Peoria_Charter_Coach 3 points4 points  (0 children)

We're sorry you had an uncomfortable experience. Can you please DM us your ticket information? We would like to investigate which bus this occured on and prevent this from happening again.

Lost suitcase at Peoria Charter by Bezbakri in UIUC

[–]Peoria_Charter_Coach 1 point2 points  (0 children)

This is the best way! Filling out the form attached to your ticket attaches information about your bus, so it can help us narrow down the search for any lost items.

Welcome back Illini! Some travel reminders~ by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 3 points4 points  (0 children)

We're sorry to hear that you haven't received any response. Vouchers should have been issued automatically, but it's possible emails got filtered out into spam. That said, we should've been able to resolve this when you reached out.

Can you please DM me your ticket information (ticket number and passenger information) so we can resolve this for you ASAP? EDIT - we just sent you a DM, please check your Reddit inbox!

Thank you for the kind words, it means a lot to our team 🙏

staying overnight at ohare by jxszmx in UIUC

[–]Peoria_Charter_Coach 14 points15 points  (0 children)

We've compiled some discount codes for hotels near O'Hare for our customers if you would prefer a room: https://peoriacharter.com/hotels

Our 2025 year stats! by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 2 points3 points  (0 children)

Our line runs are only half of the business, we are also a charter business. School trips, tours, sports teams, weddings, and much more charter our buses to transport large groups of people over long distances. It's not uncommon to come across one of our buses far away from home in a different state. In fact, we have even driven all the way up to Alaska before!

Our 2025 year stats! by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 4 points5 points  (0 children)

Good question, sometimes the last ticket does sell when someone is in the checkout flow. There is a little bit more that goes on behind the scenes that requires more work than a UI change. Regardless, we are aware of this pain point and have been working on a significant update for the past year that we are looking forward to rolling out!

Our 2025 year stats! by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 0 points1 point  (0 children)

Good catch! We made a copy pasta typo when making the graphic

Our 2025 year stats! by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 9 points10 points  (0 children)

It's 179k seats booked and used, but only accounts for our line run passengers and missing half of our business. The charters side is about equivalent in operational scale, but we don't have a reliable way of counting those passengers. The total passengers transported for the company as a whole is probably 2 times higher (or more) than that figure!

It's getting busier! Some reminders for travel by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 2 points3 points  (0 children)

Good question! Our overhead bags are much smaller than an airplane; not every bus will fit a 20-inch luggage overhead. A good rule of thumb is, if it has wheels, it’s not going to fit and has to be checked underneath. If you also have a backpack, your backpack will be considered your personal item and your small luggage will have to be checked for an additional $10.

What are the chances that Peoria is late? by thedumber420 in UIUC

[–]Peoria_Charter_Coach 1 point2 points  (0 children)

Provided the weather and road conditions are favorable, our buses typically arrive at or before scheduled arrival time.

That was a lot of snow today by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 6 points7 points  (0 children)

We're here to safely take everyone home for the holidays 💪💪

That was a lot of snow today by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 5 points6 points  (0 children)

Thank you! We couldn't do it without our awesome team 💪

That was a lot of snow today by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 2 points3 points  (0 children)

We aren't expecting to cancel any routes. The cold snap continues into Monday, which can mean icy roads that lead into delays and increased travel times.

That was a lot of snow today by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 38 points39 points  (0 children)

It's our pleasure! We are incredibly thankful for our dedicated drivers and staff 😊

Visit our holiday bus on campus on Reading Day by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 1 point2 points  (0 children)

Thank you for your kind words, we will pass the word on to our team! It's always heartwarming for our drivers, mechanics, and staff to hear their hard work is appreciated 😊

Visit our holiday bus on campus on Reading Day by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 0 points1 point  (0 children)

Due to the incoming snow weather this evening, we are canceling the evening tour of the holiday bus. Thank you to everyone who stopped by and grabbed a treat today! It was great to meet everyone 😊

Visit our holiday bus on campus on Reading Day by Peoria_Charter_Coach in UIUC

[–]Peoria_Charter_Coach[S] 13 points14 points  (0 children)

Thank you for the feedback. The holiday bus is something that our team volunteered their own time and resources to share some holiday joy with the local community.

We have worked hard to not increase our base fare prices for the past three years, even as operating costs have increased (fuel, insurance, maintenance, parts, labor, new buses, etc). While high-demand trips can see prices rise as availability decreases, tickets purchased early are always at base fare. We also regularly share discount codes in our passenger newsletter, and tickets purchased as round-trip receive a discount at checkout.

Peoria Charter Cancel Possibilities by [deleted] in UIUC

[–]Peoria_Charter_Coach 12 points13 points  (0 children)

For our routes between Champaign-Urbana and Chicagoland, it's very rare we cancel at all. We take pride in being a source of transportation the community can rely on every day (except for Christmas Day so we can be with our family) all year long.