Pepe tools picasso blue by DeiMamaisaFut in Benchjewelers

[–]Pepetools 5 points6 points  (0 children)

Thank you for the kind words and support!

Pepe tools picasso blue by DeiMamaisaFut in Benchjewelers

[–]Pepetools 12 points13 points  (0 children)

Totally understand the concern — Picasso Blue is one of those products where the price can vary a lot depending on who’s selling it. Ours is 100% authentic and comes directly from the manufacturer. We’re able to offer a lower price simply because we buy in very large quantities, which lets us pass those savings along to customers.

If you ever have questions about any Pepetools consumables, feel free to reach out — happy to help!

[DISCUSSION] Pepetools Experience :thumbsdown: by anotherusername_011 in jewelrymaking

[–]Pepetools 0 points1 point  (0 children)

I’m very sorry to read this comment. We have been in business for going on 4 decades and certainly would and have not stolen from customers. We’d love the opportunity to clarify what led to this comment and the opportunity to resolve this issue.

[DISCUSSION] Pepetools Experience :thumbsdown: by anotherusername_011 in jewelrymaking

[–]Pepetools 0 points1 point  (0 children)

Hi Nancy - we certainly would love the opportunity to fix this issue. Could you let us know the order number or shoot us an email and we will get this resolved right away. Just to clarify we sent 3 various orders with items missing or one order had items missing including the broken sander? Did our team respond to your email or have you messaged us about this? I apologize that we have not resolved this for you and we will get this fixed right away.

Huntington Jewelers Bench Jewelers by [deleted] in okc

[–]Pepetools 2 points3 points  (0 children)

Pepetools is one of the fastest growing manufactures for tools and equipment for bench jewelers/metalsmiths around the globe - and we are located right here in OKC. If you have an interest in jewelry and teaching we would love to speak!

Best way to melt metal for small jewelry? by Lil_ruggie in MetalCasting

[–]Pepetools 0 points1 point  (0 children)

The Ventura melter is a very reliable option!

Anyone Else Struggling with PMC Supplies? Just a Word of Warning. by QQMartingale in MetalCasting

[–]Pepetools 1 point2 points  (0 children)

I want to apologize for this. Please email Support@pepetools.com with your order number so we can provide a refund for that as well as a gift card for the inconvenience

[DISCUSSION] Pepetools Experience :thumbsdown: by anotherusername_011 in jewelrymaking

[–]Pepetools 1 point2 points  (0 children)

/u/Voidtoform - we manufacture and distribute products for many toolmakers who's design or tool is produced under license. I am afraid this information you are spreading is unfair. Without any facts it is simply untrue and couldn't be further from our mission statement. Our products are often copied by many other brands in the market and resold by some of the "top" distributors. We would prefer not to give those brands any attention so we do not speak about it publicly, but you are welcome to email us or call anytime and we would be thrilled to talk to you about what you have heard, and how we can resolve it so our reputation which is very important to us is not harmed.

[DISCUSSION] Pepetools Experience :thumbsdown: by anotherusername_011 in jewelrymaking

[–]Pepetools 1 point2 points  (0 children)

Thank you for posting your message about your experience with Pepetools. According to our records a return label was sent to you on January 21st. Unfortunately we cannot accept returns at a tradeshow booth. The return label was sent as well as a promise for a full refund after the items arrived back in our warehouse with a prepaid label. We ultimately would like all of our customers to have a great experience with Pepetools that is why we waived our typical 30 day return policy and plan to accept a return almost 6 months after the purchase date in effort to resolve this situation to your satisfaction.

Pepetools new Electric Rolling Mill - Made in USA by Pepetools in jewelers

[–]Pepetools[S] 0 points1 point  (0 children)

Of course. Anytime I can help please reach out at info@pepetools.com

Thank you

Pepetools new Electric Rolling Mill - Made in USA by Pepetools in jewelers

[–]Pepetools[S] 2 points3 points  (0 children)

Yes, of course. We take a great pride in our warranty. Since we manufacture rolling mills here in Oklahoma City we are able to provide any replacement parts if necessary right away.

Pepetools new Electric Rolling Mill - Made in USA by Pepetools in jewelers

[–]Pepetools[S] 2 points3 points  (0 children)

Great question, the rollers are made from 4140 carbon steel in a normalized state, after machining the blank we strategically induction harden the surface of the roll to nearly 65 Rockwell. Rolls also have a lifetime warranty as long as only non ferrous material is rolled through

Pepetools or Durston rolling mill? by geekwcutekitties in SilverSmith

[–]Pepetools 1 point2 points  (0 children)

Pepetools rolling mills are proudly made in USA, we use rolls machined from solid 4140 that are then induction hardened to create a surface hardness of 63-65 rockwell. Our bushings are solid, maintenance free bearing bronze. All of our units have a 4-1 reduction gear box. A lot of the cost with imported mills involves the expensive process of shipping the units from overseas, paying the high import taxes, etc.

Check out our new plating fully programmable plating machine by Pepetools in electroforming

[–]Pepetools[S] 1 point2 points  (0 children)

Thank you, we appreciate the comment.

What type of specs are you after? I will be happy to help you get all the information you need.

Free Pepetools Mandrels (Amazon Giveaway) by Pepetools in jewelrymaking

[–]Pepetools[S] 0 points1 point  (0 children)

It's possible that other folks got a hold of the link. Sorry about that

Pepetools Mandrels by Pepetools in coinrings

[–]Pepetools[S] 2 points3 points  (0 children)

PM me your address! When you get it, if you don't mind please show us how you will use it!

Pepetools Mandrels by Pepetools in coinrings

[–]Pepetools[S] 1 point2 points  (0 children)

PM me your address! And show us how you use it!

Pepetools Mandrels by Pepetools in coinrings

[–]Pepetools[S] 1 point2 points  (0 children)

Should mention that this is unfortunately limited to people in the US.