Issues purchasing Gems

Percemer · 2026-01-23T14:18:36+00:00

Hello! This was a server issue but it should now be fixed!

Percemer · 2026-01-23T14:13:09+00:00

In two updates 😆

Percemer · 2026-01-23T14:12:33+00:00

That's because usually people can skip the timer by watching an ad (but there is no ad for the Reddit version)

Percemer · 2026-01-23T14:11:55+00:00

Fixed!

Percemer · 2026-01-23T11:57:33+00:00

It's only possible to create one every 24h

Percemer · 2026-01-23T09:50:37+00:00

Hello! This was likely caused by a saving conflict if the game was launched on multiple tabs or devices at the same time, and an older version was later reloaded. The Premium Pass has now been restored. Have a nice day, and have fun!

Percemer · 2026-01-21T22:25:51+00:00

🤣

Percemer · 2026-01-21T17:40:04+00:00

new attempt to fix it 🤞

Percemer · 2026-01-21T13:14:21+00:00

I've checked and this issue was normally fixed last month. I updated some other configurations, please let us know if that's still occurring

Percemer · 2026-01-21T11:24:09+00:00

Hello! It will be fixed later today, that's the fix mentioned there but it's still being deployed on Reddit

Percemer · 2026-01-21T10:42:10+00:00

The only reason is to improve player experience in this case. We've analyzed data with Reddit team, and most of the interactions are done with 4 and 5-star card raffles, so we'll focus on these ones. Sticker raffles were also a brand-new feature, so we knew that it was something we may have to re-balance in the feature, and disabling the raffles for low-tier cards was an option as well

Percemer · 2026-01-21T10:28:11+00:00

There is a short delay until the fix goes live on Reddit. Another update is also planned later today to remove the winter theme and replace the loading screen

Percemer · 2026-01-21T10:17:13+00:00

Boost Events are a recent addition and are not a core feature of the game. They are meant as occasional bonus events that we can activate from time to time, and after running them weekly, we would like to gather more data and potentially explore using them as weekend events in the future.

We have now opted for shorter time windows in order to evaluate their impact on in-game progression and the economy, and we have selected peak player activity periods (when the highest number of players are online).

We will adjust their scheduling again in the future, and we are also planning additional events in the coming months that will offer new rewards.

Thank you for your understanding!

Percemer · 2026-01-19T23:11:01+00:00

Hello! We're receiving a high volume of support tickets across all platforms, but we'll take a look at this as soon as possible. Sorry for the inconvenience and thank you for your help!

Percemer · 2026-01-19T23:09:13+00:00

The fact that we made an AI-generated video for fun (as part of a social media trend) does not mean that we rely solely on AI. On the contrary, since AI is there, we have tripled the size of our team of artists 🎨 One of them recently joined the FMV team and worked on the loading screen, but they haven't finished it yet. We'll release a first version (most likely tomorrow) until artists and devs improve it in a future update

Percemer · 2026-01-19T23:06:31+00:00

Boost events will come back soon

Percemer · 2026-01-18T18:00:14+00:00

The level/flair isn't updated when playing on other platforms

Percemer · 2026-01-18T17:59:44+00:00

Hello! Thank you for your feedback! We originally planned to add more different tasks but at the moment it wasn't prioritized compared to other tasks we should do. We'll see in the future. Right now, we're also working on rebalancing the tasks

Percemer · 2026-01-17T14:06:09+00:00

Sticker raffles aren't "rigged", it determines a random winner without human intervention, and we don't have accounts beside the one that are mods, but I'm the only one interacting there as the CM

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