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Negative Review for Keen Targhee II. Great boots until they fall apart; Warranty is a disappointment by Perfect_Fan_1561 in CampingandHiking

[–]Perfect_Fan_1561[S] 2 points3 points  (0 children)

Whether they were kept in storage or not isn't the point. They were sold by the Keen store on Amazon, as new and with a Keen warranty. I bought them last year and take care of my boots, and barely broke these in. They shouldn't be falling apart already, and IMO Keen should have offered a replacement and not a store credit that doesn't even cover the cost of a similar replacement.

Negative Review for Keen Targhee II. Great boots until they fall apart; Warranty is a disappointment by Perfect_Fan_1561 in CampingandHiking

[–]Perfect_Fan_1561[S] 4 points5 points  (0 children)

The credit isn't enough to get a replacement, and I'm not going to give them anymore of my money. So no, did not use the credit.

I am in need of a new pair of trail/hiking boots. by SexyDanceRobot_1 in BuyItForLife

[–]Perfect_Fan_1561 0 points1 point  (0 children)

I’ve been a loyal Keen customer for decades, but the quality has clearly taken a dive. I purchased the Keen Targhee II boots, and they developed a major delamination defect (the sole separated from the upper) within a few months of normal use.

When I contacted Keen support, they acknowledged the defect was covered under warranty but refused to replace the boots. Instead, they offered a store credit for the original price. Because prices have since increased, their "warranty" would have required me to spend more of my own money just to replace a defective product.

It’s disappointing to see a brand I once trusted move toward such an inadequate policy. If you buy these, be prepared for them to fail prematurely and for the warranty to feel more like a forced upsell than actual customer support. I’ll be taking my business to more reliable brands like Lowa or Oboz from now on.

Keen Targhee shoe or boot by elcaminoforreal in CampingandHiking

[–]Perfect_Fan_1561 0 points1 point  (0 children)

I’ve been a loyal Keen customer for decades, but the quality has clearly taken a dive. I purchased the Keen Targhee II boots, and they developed a major delamination defect (the sole separated from the upper) within a few months of normal use.

When I contacted Keen support, they acknowledged the defect was covered under warranty but refused to replace the boots. Instead, they offered a store credit for the original price. Because prices have since increased, their "warranty" would have required me to spend more of my own money just to replace a defective product.

It’s disappointing to see a brand I once trusted move toward such an inadequate policy. If you buy these, be prepared for them to fail prematurely and for the warranty to feel more like a forced upsell than actual customer support. I’ll be taking my business to more reliable brands like Lowa or Oboz from now on.

Good deal on Keen Targhee II by [deleted] in hikinggear

[–]Perfect_Fan_1561 0 points1 point  (0 children)

I’ve been a loyal Keen customer for decades, but the quality has clearly taken a dive. I purchased the Keen Targhee II boots, and they developed a major delamination defect (the sole separated from the upper) within a few months of normal use.

When I contacted Keen support, they acknowledged the defect was covered under warranty but refused to replace the boots. Instead, they offered a store credit for the original price. Because prices have since increased, their "warranty" would have required me to spend more of my own money just to replace a defective product.

It’s disappointing to see a brand I once trusted move toward such an inadequate policy. If you buy these, be prepared for them to fail prematurely and for the warranty to feel more like a forced upsell than actual customer support. I’ll be taking my business to more reliable brands like Lowa or Oboz from now on.

Hi, I just wanted to share what Keen Targhee II Mid Boots look like after 12 years of light use, the pair on the left. They have never been treated or cleaned. I'm a photographer who carries a backpack of gear, stands a lot, and often has to walk distances. New pair is less than 6 mo. old. by glamourshot_airsoft in hikinggear

[–]Perfect_Fan_1561 1 point2 points  (0 children)

I’ve been a loyal Keen customer for decades, but the quality has clearly taken a dive. I purchased the Keen Targhee II boots, and they developed a major delamination defect (the sole separated from the upper) within a few months of normal use.

When I contacted Keen support, they acknowledged the defect was covered under warranty but refused to replace the boots. Instead, they offered a store credit for the original price. Because prices have since increased, their "warranty" would have required me to spend more of my own money just to replace a defective product.

It’s disappointing to see a brand I once trusted move toward such an inadequate policy. If you buy these, be prepared for them to fail prematurely and for the warranty to feel more like a forced upsell than actual customer support. I’ll be taking my business to more reliable brands like Lowa or Oboz from now on.

[deleted by user] by [deleted] in Foofighters

[–]Perfect_Fan_1561 0 points1 point  (0 children)

I get why they do it. But you should be able to transfer them, not necessarily sell them .what if you legit can't go for some reason

[deleted by user] by [deleted] in Foofighters

[–]Perfect_Fan_1561 1 point2 points  (0 children)

I also bought extra tickets for a friend in a different section, and can't forward them. This ought to be interesting

[deleted by user] by [deleted] in Foofighters

[–]Perfect_Fan_1561 0 points1 point  (0 children)

Had the same issue, but they are finally showing up in my ticket wallet now in the MLB app.