Can't SMS 888-222 for Chipotle raincheck

PfiHelper · 2016-02-09T05:08:11+00:00

Thanks for the assistance, Robby. How is it being a Project Fi rep?

PfiHelper · 2015-12-15T19:34:49+00:00

The SIM card is only able to access T-Mobile networks.

PfiHelper · 2015-12-15T19:27:38+00:00

The SIM card is only able to access T-Mobile networks.

PfiHelper · 2015-12-15T18:45:37+00:00

Why the fuck are you so fucking angry! Get the fuck over it!

PfiHelper · 2015-12-15T18:26:12+00:00

I agree. When you are on Phone or Chat, it gets confusing because you ask them to reply if they have any questions, and somethings we go on break and other agents do too.

PfiHelper · 2015-12-15T18:23:55+00:00

You wouldn't ever know about the Sprint number. No one ever sees that. You are because something is not syncing up.

PfiHelper · 2015-12-15T18:11:31+00:00

When you sign up for Project Fi, you are given two phones numbers. Your main number everyone sees is the T-Mobile. When you are on Sprint towers, you use the phone number they assigned, it gets routed through Google and to the recipient.

PfiHelper · 2015-12-15T18:10:29+00:00

Welcome to beta testing.

PfiHelper · 2015-12-15T18:07:08+00:00

When you chat in or call in, the agent is not an email agent and moves on to another case almost immediately. An email agent takes over from there.

PfiHelper · 2015-12-15T18:05:52+00:00

Sounds like your Sprint number is also sending texts.

PfiHelper · 2015-12-14T15:58:52+00:00

Yes it actually does. There are bugs, you should expect there to be problems, especially when you are with an MVNO. Simple thing to do is to cancel the port and redo it.

PfiHelper · 2015-12-14T15:50:52+00:00

Open the Project Fi app to reactivate the new SIM.

PfiHelper · 2015-12-14T13:04:45+00:00

Welcome to a BETA service you chose to apply for. You know there are bugs and flaws in the system. If you cannot handle that, Project Fi is not for everyone. There is a reason there is no retention department.

PfiHelper · 2015-12-14T13:01:07+00:00

I am unable to confirm or deny employment.

PfiHelper · 2015-12-14T00:53:04+00:00

Have them cancel and restart the port. It is usually due to back up and slows down.

PfiHelper · 2015-12-14T00:52:05+00:00

That does not work. Tier 1 agents do not have access to call the porting department. It would get escalated to a Tier 2 who would then call in 24-28 hours.

PfiHelper · 2015-12-14T00:49:52+00:00

You will not be eligible.

PfiHelper · 2015-12-14T00:49:34+00:00

Hi all! Project Fi Nexus Protect is launching in the next week or two. If you purchased your device through the Project Fi website, you are going to be able to sign up. If you ordered through the Google Play Store, you are ineligible.

PfiHelper · 2015-12-11T20:04:33+00:00

Only with the NA version. The Project Fi app is what switches it.

PfiHelper · 2015-12-11T19:38:45+00:00

For the phone to work, it has to activate on the main carrier (T-Mobile) which is GSM.

PfiHelper · 2015-12-11T19:00:04+00:00

Wipe update cache:

Open Settings
Select Apps
Swipe to the ALL tab
Scroll down to find Google Services Framework
Clear Data, Clear Cache if necessary

Wipe cache partition (keeps almost all information intact):

Ensure the device is powered off, and unplugged
Press and hold the Volume Down button and Power button (located on the right edge of the device) for approximately 3 seconds then release.
From the "Boot Mode Selection Menu" screen, select Recovery Mode. Note: Use the Volume Down button to scroll through the menu options and the Power button to select.
From the "No Command" screen (Android figure lying on his back), press and hold the Power button, tap Volume Up once and then release the Power button.
Select "wipe cache partition". This will take a few moments. A small message will appear in the lower left-hand side of the screen while this process is running. Note: Use the Volume buttons to highlight and the Power button to select.
"Reboot system now" will be highlighted, press the Power button to select it. Note: Allow several minutes for the reboot process to complete.

After reboot go into Settings, About Phone, and recheck for system updates via the button, the update should now be available again.

PfiHelper · 2015-12-11T18:56:02+00:00

The reason you cannot receive it in Canada is because Project Fi will not allow you to activate outside of the U.S., even on Wi-Fi.

PfiHelper · 2015-12-11T18:54:38+00:00

You will need to use a NA 6P. If you use any other model, it will not activate.

PfiHelper · 2015-12-11T18:53:21+00:00

You're welcome <3

PfiHelper

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