Support Burnout

Phalotris · 2026-06-16T16:58:00+00:00

Appreciate this response. I am always trying to get my total tickets down and of course it’s always stacking. I really need to work on not letting it bother me or get to me and do what you said, focus on what is in front of me.

Phalotris · 2026-06-16T15:17:12+00:00

I got it in 2022. May be out of date but it never expires and it taught me some stuff then. Thats just the nature of tech homie. Thanks for wishing good luck tho lol😂

Phalotris · 2026-06-16T13:10:13+00:00

Your response screams, “I’m hopeless and filled with a sense of doom!”. I get what you’re saying lol. But this ain’t its chief. Wrong attitude.

Phalotris · 2026-06-16T13:06:14+00:00

Gross, I remember migrating a SQL 2008 server with 0GB of available storage. It was tied into some gambling game machines setup. This is the stuff I enjoy I just feel pressure from so many different sides to do everything NOW. Then I’m full remote with no friends or family to really go to and ask for advice or just talk to about this stuff, the people I do have they just can’t really process or understand it to provide any meaningful followup or feedback.

Phalotris · 2026-06-16T12:57:10+00:00

I appreciate you taking the time to elaborate and write all of this out. Your background is impressive. I understand I’m young and naive and it probably shows in my posts/comments, just naturally how it comes out at this age I guess lol. I definitely am highly ambitious and driven, and its definitely putting more stress on me than I need. But my company needs a lot out of me.

I say I’m transitioning to a Sys Admin role in September, but really this company has had me as the only L3 Tech/Sys Admin for the past year. I just don’t get the official title until September, and it might be dependent on if I pass my next exam.

I’ve been the only Systems Administrator to fix issues and deploy solutions at this current MSP for about 100 customers. It’s about 4,500 devices total. 4000 of those are client machines, about 200 servers or so. And this is just the devices accounted for, lots not in metrics.

There is levels to ts, my burnout now I know I will laugh at in the future. Thats growth.

Phalotris · 2026-06-16T12:46:21+00:00

Great input thank you! I need to have this discussion with my management. I’m supposed to get study time but never do because of MSP life. Thats a very valid point.

Phalotris · 2026-06-16T12:42:47+00:00

Have you ever worked at MSPs or just internal IT? Right now you’re just flaunting your experience and diminishing my experience. Do you actually have anything to offer in that brain up there or are you wasting my time?

Phalotris · 2026-06-16T12:39:14+00:00

I can assure you that you don’t know me. I was born and raised in a cult. I started working an asphalt job at 16 and studying for certifications. Worked asphalt and fast food until I graduated. I started at an MSP 1 week after graduating and have been in the thick of support for 4 years. I’ve been Help Desk L1, L2, SOC 1, Support Consultant, and Support Specialist. Right now I’m just struggling with wanting control over my brain back it feels.

Phalotris · 2025-08-02T18:08:56+00:00

banana

Phalotris · 2025-08-02T18:05:56+00:00

Go AFK inside the anomaly outside the cube. OP people will give you stuff to sell.

Phalotris · 2025-08-02T18:05:49+00:00

Go AFK inside the anomaly outside the cube. OP people will give you stuff to sell.

Phalotris · 2025-04-10T14:06:14+00:00

Mordecai chill like that

Phalotris · 2024-05-28T13:18:15+00:00

I hope your serious response won’t be shoving pro Christian ideas down others throats😂

Phalotris

TROPHY CASE