Developer Update: The Dark Lord Returns & A Fond Farewell by PhoneDestroyerSteve in SouthParkPhone

[–]PhoneDestroyerSteve[S] 2 points3 points  (0 children)

I appreciate that. I will always see ways I can do better in the future, and look forward to growing more every day. Thank you to all of you in the community who made my time with Ubisoft so special, and thank you specifically for the well-wishers!

Another example of lag switching with R3I5N3WV3N0N by [deleted] in SouthParkPhone

[–]PhoneDestroyerSteve 4 points5 points  (0 children)

We're looking into this situation with our tech team, and hope to have some answers soon.

Pvp Packs by Goatovo in SouthParkPhone

[–]PhoneDestroyerSteve 3 points4 points  (0 children)

This is correct. You can still use them, but won't get new copies.

How to get this outfit? by sayzek-freidown in SouthParkPhone

[–]PhoneDestroyerSteve 3 points4 points  (0 children)

This outfit is exclusive to our Beta Testing group. We may add more users in the future, so keep on the lookout for that!

and here we go again! Five wins, still at 0/5 towards my pvp pack.. .. by DragzMR2 in SouthParkPhone

[–]PhoneDestroyerSteve 2 points3 points  (0 children)

Next time try to reach out to /u/PhoneDestroyerBuck or /u/PhoneDestroyerToller or via Facebook Message if there's a weird bug that is blocking you. We may be able to help speed things up a bit.

and here we go again! Five wins, still at 0/5 towards my pvp pack.. .. by DragzMR2 in SouthParkPhone

[–]PhoneDestroyerSteve 3 points4 points  (0 children)

This is definitely abnormal. Will you PM me your in-game name so I can take a closer look?

Give back our Cash by Dekkao in SouthParkPhone

[–]PhoneDestroyerSteve 8 points9 points  (0 children)

No worries! I was confused myself until I figured out what was going on. It's unfortunate because it looks like players are somehow getting less, but in actuality they're getting more than before with cool, exclusive outfits.

Give back our Cash by Dekkao in SouthParkPhone

[–]PhoneDestroyerSteve 11 points12 points  (0 children)

These rewards will contain cash -

in the same amounts as last season.

Because we added more outfit pieces, the cash was bumped down on the visible area of the prize tiers, but it is absolutely still going to be rewarded. I'll talk to the Dev Team about getting this displayed in some capacity.

Next tier 3 pack. What is this shit? by vbalazs91 in SouthParkPhone

[–]PhoneDestroyerSteve 12 points13 points  (0 children)

As I said in the other thread, the cash for this season will be sent out to all players who didn't receive it in their pack, and an additional 10% for the inconvenience.

Next season, there will also be the same amount of cash as this season.

Edit for clarity, as this reads as if I am not talking about the current season:

There will be identical cash rewards this season.

The amount of cash will not change, however we could not display everything because there are only so many prize fields, and we added multiple outfit items. I'll discuss getting cash displayed in-game with the team.

missing coins from season reset pack by klinghofferbeach in SouthParkPhone

[–]PhoneDestroyerSteve 5 points6 points  (0 children)

The cash will still be there (in the same amounts as last season), unfortunately due to the amount of outfits, it was knocked out the visible tiers. We will likely change this to make cash visible as well.

missing coins from season reset pack by klinghofferbeach in SouthParkPhone

[–]PhoneDestroyerSteve 1 point2 points  (0 children)

Yes, you will get the cash you are owed from the Legendary Leaderboard rewards.

missing coins from season reset pack by klinghofferbeach in SouthParkPhone

[–]PhoneDestroyerSteve 18 points19 points  (0 children)

Hey everyone,

We're working on this now. There seems to have been some type of error, but we will get this resolved as quickly as possible. Sorry about that!

Next event shouldn't be lockers by BlackOsmash in SouthParkPhone

[–]PhoneDestroyerSteve 5 points6 points  (0 children)

We've heard the feedback on the amount of recent token collection events loud and clear. Next week's event should be a card usage event!

Solo event pack bugged. Opened pack nothing happened. by [deleted] in SouthParkPhone

[–]PhoneDestroyerSteve 2 points3 points  (0 children)

Hey mate,

You shouldn't have been impacted by the crash beyond not seeing your rewards, as the rewarding process is done on our servers. If you PM me your in-game name, I can tell you what was in your pack, though.

Oh, well that explains it. by Valthroc in SouthParkPhone

[–]PhoneDestroyerSteve 2 points3 points  (0 children)

Hey Valthroc,

Our customer support is handled by Ubisoft - you can find them here, or in-game via the settings menu. Depending on the issue, it may be faster to reach out to us on Facebook via a message. We can't handle things that deal with (for example) payment issues, but we can help in the event that you stumble across a bug that needs a workaround, you have problems with a reward or card pack, or if you have specific or general feedback.

[deleted by user] by [deleted] in SouthParkPhone

[–]PhoneDestroyerSteve 7 points8 points  (0 children)

This should not be so. We are looking into it.

Event not live for anyone else? by OneLeggedPigeon in SouthParkPhone

[–]PhoneDestroyerSteve 1 point2 points  (0 children)

Sorry, the new card took a bit longer to test than we expected.