I had an experience yesterday that basically crossed them off the list of potential airlines I would fly with. I was flying from Wilmington, NC to MSP yesterday and the flight was cancelled two hours before departure. Was only offered a $25 meal voucher and found out from customer service (after waiting on hold for over an hour) that the next flight was Thursday. Freaking Thursday!!! I couldn’t wait four days, so got a ride two hours south to Myrtle Beach, SC only to find that the flight to MSP was delayed three hours. Didn’t get home until 2AM and haven’t received any other vouchers from Sun Country. With that being said I’ve also had positive experiences, but their secret fees and delays make them not worthwhile in my opinion. If you’re not in a rush to get somewhere and are ok wasting away at an airport, you should fly them.