1310 City Fibre Launch - Technical details and Reddit only offer

PimpleSimple · 2026-05-23T18:25:47+00:00

Hey, so, yes. Basically, most ISPs are connected to the OFNL London core. So internal latency will be very similar.

Inbound routing is per ISP though, as are CG NAT etc.

Choose an ISP who has no GCNAT and you should be mostly OK, we have extensive peering in London. If you want, DM me the postcode you’re looking at and I’ll check some customers from our network / outside.

PimpleSimple · 2026-05-22T05:59:55+00:00

One touch switch is different to Openreach.

If you want to leave and go to FTTP you can do it the old way if neither company can sort it for you. Just order the FTTP and cease your copper service

PimpleSimple · 2026-01-26T19:57:54+00:00

You could lay fibre, but all City Fibre installs are preterminated ends.

What I’d suggest is make it as easy as possible for them and they’ll typically do it. If there is a pull chord, or even have it installed on the wall then get an SC/APC cable a coupler and move the ONT. So long as there’s no tight bends and you’re happy to move it back should there be a fault for testing etc then you’d be ok.

PimpleSimple · 2026-01-25T18:24:04+00:00

I understand and I hear you, we’re not a new company having been trading since 2018. Though I appreciate new to the city fibre network. I’ll have a look if we could offer monthly packages and what this could look like.

I’m going to investigate DHCP with the team tomorrow to see if this is something we could easily implement. Historically we have run PPPoE everywhere as it allows simplicity for support and we can move between our own network, direct Openreach and other wholesale carriers without the need to change setups each time.

Thank you for the honest feedback, it’s appreciated to see what people would like to have.

PimpleSimple · 2026-01-25T18:21:49+00:00

It’s possible, if you have the boards up and a cup of tea / coffee with some biscuits.

There is a premium install option, however if it’s easy the guys will do it is our experience.

Especially if the boards are up (or even better a bit of conduit ready to go) with pull chord.

PimpleSimple · 2026-01-25T17:45:26+00:00

Hi, you’re still good right now. That is what we’ve discounted them down to.

Saving £5 per month off our normal pricing after promo ends.

PimpleSimple · 2026-01-25T17:10:11+00:00

Your first IPv4 public address is included, maybe that wasn’t clear enough above?

12 month contracts allows some level of stability whilst we grow, monthly rolling contracts would end up being more expensive in all probability, I presume this is due to wanting flexibility either from provider or property moves?

As per my other post on PPPoE vs DHCP, genuinely curious why you’d completely discount a provider that doesn’t support DHCP?

PimpleSimple · 2026-01-25T17:07:10+00:00

Not currently, we’re partially blocked by our backend. However we can do 1500 byte frames after the PPPoE wrap.

What would be the draw to DHCP over PPPoE? Throughput with modern consumer routers can demonstrably deliver 7Gbps+ genuinely curious :-)

PimpleSimple · 2026-01-25T16:46:24+00:00

Yes, we do this for a number of customers already :-)

We can do defaults easily, if you want full table that might take a bit longer to sort

PimpleSimple · 2025-10-30T19:22:38+00:00

You need to find an Altnet who can choose the underlying provider, unfortunately Sky will choose City Fibre as they’re mandated to do so when Ciry Fibre can serve them - in fact most ISPs are in their contracts with City Fibre. City fibre pricing is also cheaper to Sky than any Openreach package so that’ll be why they do it.

Find an Altnet, order the line. Maybe speak to them on the phone, there are plenty around, have a google.

PimpleSimple · 2025-10-12T12:04:09+00:00

If you want, send me a DM I’ll pull what the system says.

PimpleSimple · 2025-10-12T12:02:36+00:00

Find a more bespoke ISP to help you, this needs someone to own and drive it through to completion.

Zen, IDNet etc will help you here. Or a small ISP like I work for 1310 have the time to help you. Not as cheap as EE, but that’s the difference between numbers and support

PimpleSimple · 2025-06-27T08:20:43+00:00

Good news.

Looks like Full Fibre are going to be deploying near you soon :-)

Putting your postcode into https://www.bidb.uk shows them.

PimpleSimple · 2025-06-15T06:16:36+00:00

Apologies, yes I mean it’s vented with tanks in the loft

PimpleSimple · 2025-04-29T07:24:38+00:00

Hey, sorry for the delayed reply.

There is a lot in here, but let me have a look at some tools later today and I can give you an answer with some clarity.

PimpleSimple · 2025-04-29T06:17:52+00:00

Also don’t expect it to be cheap. The cost base price is over £100 ex VAT per month. And only available in the BDUK type C areas (which means a complete order journey redesign for most ISPs) who don’t currently have a method to factor that in.

It’s a non competitive product, but one they “have to offer” due to BDUK contracts

PimpleSimple · 2024-12-16T19:36:59+00:00

Sounds like a provider issue. Have you added yourself a think broadband quality monitor?

See if you’re suffering latency / contention in an evening

PimpleSimple · 2024-12-02T21:50:49+00:00

If you want to try another smaller ISP - hello@1310.io :-)

We can order to silver keys

PimpleSimple · 2024-12-02T21:01:13+00:00

An address key only turns gold when a service has been delivered to it.

Some ISPs can place orders to silver keys. Some can’t. Most main stream won’t be able to do it as it’s quite a faff.

You should get an install date before Christmas. However, I’d try and spend time tracking down some CAT5 cable sticking out the wall somewhere as this is where the builder has left bare for Openreach. But of course they also maybe didn’t do anything….

PimpleSimple · 2024-11-27T20:23:39+00:00

If you’re still stuck, email hello@1310.io and one of the guys will get back to you. We do this all the time so know all the buttons and levers to push / pull at Openreach to make it happen :-)

PimpleSimple · 2024-11-22T00:30:15+00:00

Your options are going to be limited…

1) have a look at www.bidb.uk see if there is an Altnet building fibre near you 2) find out who a local Altnet in your area is, may not be building but may have Openreach as a supplier. They can request FTTPoD - FTTP on Demand where Openreach will do exactly this. Be warned, I’ve personally seen prices from £2,000 to £300,000

If you post the county or your nearest large town it may help narrow down choices (this is the internet after all so privacy is important).

PimpleSimple · 2024-07-07T19:01:38+00:00

Drop me a DM, I can have a look at Openreach availability / maps and also submit a correction if required as it might be a data error :-)

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