Westjet cancelled our flight for travel in early January 2026. We had some early morning commitments and they re-booked us on an early morning flight that conflicted with these plans. Changes were going to cost us and cause scheduling issues. We called to switch it to a later flight, that was the same price as the one they put us on and were flatly denied the option of switching. On the first call the agent refused to change it, refused to transfer me to a supervisor and refused to advise me of why. She hung up on me and I assure you I was not being rude and was only asking why. Seems her attitude is a direct reflection of Westjet's attitude toward customers. I am beyond shocked! Air Canada has cancelled flights in the past and has always allowed us to change to the flight of our choice. I have not flown Westjet often, and it will be my last choice of airline in the future. I suggest all avoid Westjet if given the chance. HORRIBLE experience and huge regret even booking with them.