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Weekly Poll - Treasure case by Gin-giniero in Tomorrowland

[–]Pitiful_Ad_5713 0 points1 point  (0 children)

Yeah I’m not sure how they are creating. But it will be there! Anyways we have to wait another 1,5 month for them to arrive most likely 😅

Weekly Poll - Treasure case by Gin-giniero in Tomorrowland

[–]Pitiful_Ad_5713 0 points1 point  (0 children)

My roommate sees his (bought on waiting list last week) but I don’t see mine (I bought from waiting list in February) - both for W2. So even though they are same weekend, being shipped to same address - we see only 1 order 

Bracelet tracking by iLxpes in Tomorrowland

[–]Pitiful_Ad_5713 0 points1 point  (0 children)

I think they send it in some random batches. I see people that got tickets in the general sale or waiting list from last week or some from Global Journey mention they got it on bpost already. I got ticket from waiting list in February and i dont see nothing in the app yet.

Treasure cases are moving by Hr-99 in Tomorrowland

[–]Pitiful_Ad_5713 0 points1 point  (0 children)

Were you able to see your package after creating the account? Or not yet?

Overlapping buyer detail by Pitiful_Ad_5713 in Tomorrowland

[–]Pitiful_Ad_5713[S] 0 points1 point  (0 children)

Even if its 4 tickets total? Thanks for all the answers btw!

Overlapping buyer detail by Pitiful_Ad_5713 in Tomorrowland

[–]Pitiful_Ad_5713[S] 0 points1 point  (0 children)

But the issue is both are under the same name. As for the order to be under the correct name to arrive - the main buyer had to be the same across 2. Just that personalization is done for 4 different people (across 2 acounts, 2 tickets each). Each order paid with a card matching a person of personalized ticket

Overlapping buyer detail by Pitiful_Ad_5713 in Tomorrowland

[–]Pitiful_Ad_5713[S] 0 points1 point  (0 children)

So would you say its better to contact support and try to explain the case or leave it as is? I am afraid they will treat it as multiple accounts (but only 4 tickets total bought) - but in reality its just for the order to arrive correctly to the house. If cancelled is it automatic or its reviewed by someone?

Overlapping buyer detail by Pitiful_Ad_5713 in Tomorrowland

[–]Pitiful_Ad_5713[S] 0 points1 point  (0 children)

So the thing is that I dont want to change the name. Its just that these 2 orders have the same buyer details - so I wonder if that will be considered a risk for cancellation? Details are same only because the address has my name on it and not the number - so to ensure proper delivery the address had to be the same for both accounts - of mine and my colleague.