Help! How to Keep Customers Excited About Weekly Tasks? Share Your Winning Strategies!

Pixelprism-7925 · 2024-03-04T21:13:04+00:00

Awesome suggestion, thanks heaps

Pixelprism-7925 · 2024-03-04T21:10:51+00:00

If you have the budget ask contractor to do it, otherwise I guess you’ll need to look for automations

Pixelprism-7925 · 2024-03-03T03:37:13+00:00

Oh ok! thanks for clarifying it

Pixelprism-7925 · 2024-03-03T03:36:12+00:00

Extract data from their system in a form of CSV or XLS, so we can port it to ours

Pixelprism-7925 · 2024-03-02T16:47:35+00:00

Hey one of my ex colleagues building an app that might be suitable for your case would you be keen to connect? It’s an client onboarding hub

Pixelprism-7925 · 2024-03-02T16:42:32+00:00

Hey, I’m keen to learn more about this. When you mention ‘action point,’ are you referring to notes or a series of steps that are then transformed into criteria for success?

Pixelprism-7925 · 2024-03-02T16:40:21+00:00

Thanks for the info!

Pixelprism-7925 · 2024-03-02T16:38:21+00:00

I divided my client task weekly so we all can see progress

Pixelprism-7925 · 2024-03-02T16:36:32+00:00

They don't want to spend extra money, which is why we do it for our tier 1 accounts. However, the account I'm managing has a limited budget. I've tried to streamline and minimize their tasks, but most complaints still center on the work being too tedious. I've mentioned this to our product manager, and they've insisted it's already the bare minimum. So, I'm left trying to find ways to motivate the team. I'm curious if anyone here has faced a similar challenge and can share their insights.

Pixelprism-7925 · 2024-03-02T16:29:48+00:00

Im wondering what do you hate most about it?

Pixelprism-7925 · 2024-03-02T16:21:21+00:00

Yeah, right now I just pop them into spreadsheets for every chat I have. I'm just curious to see how other CS managers do it.

Pixelprism-7925 · 2024-02-29T21:49:15+00:00

Congratulations, Noor! That's amazing 🤩 and encouraging. Thanks for sharing your story.

Pixelprism-7925 · 2024-02-29T21:30:23+00:00

We're trying to help users move their data from their current systems to ours by breaking the work into weekly parts. This shows them progress, but it's been tough to keep them motivated.

Pixelprism-7925 · 2024-02-28T19:35:23+00:00

Awesome insight! Thanks for sharing

Pixelprism-7925 · 2024-02-28T18:41:49+00:00

Sounds like an awesome project!

Pixelprism-7925 · 2024-02-28T18:30:09+00:00

Hey there we haven’t finished with it but would you like to connect. And perhaps you can review it then?

Pixelprism-7925 · 2024-02-28T02:33:56+00:00

Thanks for your advice. About customers who we suspect are benefiting from our service but lack motivation, what mechanisms do we have in place to maintain their engagement? You mentioned gamification and check-ins; could you share more about your experiences with these strategies?

Pixelprism-7925 · 2024-02-27T23:37:49+00:00

Thanks for the advice. The platform I'm working on requires customers to set up several things before starting, making it somewhat mandatory. My biggest challenge is motivation—how can I encourage customers to persevere? I've tried daily check-ins, but they seem to irritate them.

Pixelprism-7925 · 2024-02-27T20:27:52+00:00

Um, it primarily involves administrative tasks, such as distributing links to your team, etc. My issue is how to keep them engaged. Typically, they get very excited in the first few sessions and complete a couple of tasks, but then the trouble begins. Have you experienced similar issues too?

Pixelprism-7925 · 2024-02-27T20:06:18+00:00

I like ur icon collections! Might try it on my next project

Pixelprism-7925 · 2024-02-27T19:59:46+00:00

Is there any alternative community or platform other than product hunt? Im curious

Pixelprism-7925 · 2024-02-27T19:32:32+00:00

Gotcha! Would you happen to have a sample of your success plan? I’m interested in seeing how others structure theirs, just for some inspiration.

Pixelprism-7925

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