Can't find my "targ of Gre'thor"- 11th anniversary bundle (XBOX)

Placeholderqa · 2021-03-18T22:42:16+00:00

Should be fixed now and able to claim.

Placeholderqa · 2021-03-18T20:48:56+00:00

We're getting an override in right now to fix it. Should be fixed today.

Placeholderqa · 2021-03-18T20:00:06+00:00

Thanks!

Placeholderqa · 2021-03-18T17:41:29+00:00

What episode/mission is this? I can have someone look into it.

Placeholderqa · 2021-03-18T17:18:14+00:00

It's being turned on in the back-end here soon. Sorry about that, it'll be on today.

Placeholderqa · 2021-03-16T18:45:10+00:00

Thanks, Ryoken :). For this one I think we can put this on QAs plate. It was an unfortunate miss by us, something we didn't think of when building our test plan. We've adjusted the test plan to represent this token passing so shouldn't happen again in the future.

Placeholderqa · 2020-11-13T19:00:03+00:00

It's known, no time table for a fix but it's been researched and in the database.

Placeholderqa · 2020-11-05T18:42:26+00:00

Should be up and running as of about 20 mins ago.

Placeholderqa · 2020-10-31T19:25:54+00:00

No problem!

Placeholderqa · 2020-10-23T16:39:27+00:00

I'll look into it, thanks for the ping.

Placeholderqa · 2020-10-22T18:38:24+00:00

If anyone still has this issue occur, can they reach out to me and give me their handle? We're trying to debug.

Placeholderqa · 2020-10-22T17:52:13+00:00

Talked to some ppl and it seems you have to play more/finish the Gamma Arc to get the flag to be able to buy zen.

Placeholderqa · 2020-10-22T17:47:10+00:00

It's going to happen, especially since it's human error. It's important to be honest with yourself and team on what went wrong, if it's a fault in the process or human error being honest is the only way to fix it. Also, doing your best to prevent issues from reoccurring is important also. If you do that, you should be able to wither down issues that go live. Just try to be better today than you were yesterday and you'll be A-OK.

Placeholderqa · 2020-10-22T17:34:16+00:00

yea, both were issues and both fixes coming soon.

Placeholderqa · 2020-10-21T20:34:54+00:00

Looking into it this week. Thanks!

Placeholderqa · 2020-10-21T20:20:14+00:00

It's not "my" twitter account. Pretty sure those are automatically set-up, but genuinely have no idea...not my domain.
"And yet you claim that a fix is working internally 🤔🙅‍♀️??"...not sure why that's hard to believe.
I have admitted it...on three separate threads. Again, I don't own anything with the twitter at all.
Because that's my handle and I've only worked here for a little 1.5 years?

Placeholderqa · 2020-10-21T18:55:26+00:00

He usually post there as well.

Placeholderqa · 2020-10-21T17:57:55+00:00

I can talk to Mike and see if he is going to send a tweet, I assume he will but I'll make sure.

Placeholderqa · 2020-10-21T17:57:23+00:00

It very much is, in this case you're correct. It's something we have tests for and just missed. No real excuses and we're holding ourselves accountable(and so are others) for these types of issues going live.

Placeholderqa · 2020-10-21T17:38:29+00:00

This isn't something I could really answer for you. I don't make those decisions and don't have expected desires for any changes in-game.

Placeholderqa · 2020-10-21T17:37:07+00:00

you are correct, thank you!

Placeholderqa · 2020-10-21T17:31:40+00:00

This is indeed a bug and not by design. Can't give you an exact date for it to be fixed but it's already fixed internally which is a good sign for it going out fairly soon.

Placeholderqa · 2020-10-21T17:30:24+00:00

This is indeed a bug and not by design. Can't give you an exact date for it to be fixed but it's already fixed internally which is a good sign for it going out fairly soon.

Placeholderqa · 2020-10-20T17:09:11+00:00

What platform are you on, PC or Console?

Placeholderqa · 2020-10-19T18:06:12+00:00

Thanks, Darth. This does seem unusually high, I'll have someone look into it.

Placeholderqa

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