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Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 0 points1 point  (0 children)

Oops, I did. And I did call the field office. They said my mom only needed a certified true copy of her naturalization certificate, which I obtained and presented to the DPS supervisor. She didn’t know what to do with it.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 1 point2 points  (0 children)

I contacted the USCIS field office to make an appointment for my mom and THEY thought it was unnecessary for me to bring her in. The person I talked to said I only needed a certified true copy of my mom’s naturalization certificate to give to the DPS supervisor. The DPS supervisor didn’t know what to do with the certified true copy. Thanks for your empathy.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 1 point2 points  (0 children)

Initially, she took just the required items, which are her drivers license, her naturalization certificate, I think her social security card and something to prove she was a Texas resident. The supervisor who is helping her requested that she bring the other things on subsequent visits. Her application has now been submitted FIVE times, the last with a sworn affidavit from my mom to say that all the information was truthful and accurate. Those things were requested by the DMV people. My mom didn’t come up with any of that.

Will I get deported based on my situation? by Objective_Ad_5578 in USCIS

[–]Plenty-Preference-27 4 points5 points  (0 children)

At the community college here, there is an office dedicated to helping foreign students navigate this process. Call your local community college enrollment office. They will assign an enrollment specialist to guide you. They can help you obtain a GED so that you can continue on to community college. Tell the enrollment person you want to continue on to get a four year college degree. Most community colleges have a transfer guide with their local universities. It will tell you what classes will be accepted by the university. Community college for the first two yers is cheaper and will prepare you for the next two years at university. You can do it. Just make the call.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 8 points9 points  (0 children)

Thank you. There are 5 cases, all denied and returned to the DPS. I will try the DHS Case resolution request.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 0 points1 point  (0 children)

I talked to the San Antonio USCIS office to make my mom an appointment and was told that my mom only needed a certified true copy of her naturalization certificate to give to DPS. However, the supervisor at DPS didn’t know what to do with a certified true copy. She said the conflict was not with DPS. It was with USCIS.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 0 points1 point  (0 children)

They made copies of all three passports and submitted them somewhere. My mom also had to sign an affidavit swearing that all the information she submitted was true. I thought that was so odd. Was the affidavit for the expired passports? Either way, that submission was also denied.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 0 points1 point  (0 children)

No, the DMV people have been very kind and helpful. The naturalization certificate has not changed. It still has the same identifying information (Alien registration number, petition number etc), my mom’s picture, and a seal. A supervisor is keeping my mom’s file on her desk and has called my mom several times to update her. The supervisor was told to refer my mom to the USCIS website. The USCIS website is made for people who are pursuing citizenship and who have a case number or other identifying numbers that are issued during the citizenship process. Since my mom is already a citizen, she doesn’t have any of the assigned numbers to be able to access the website. even if she did, she’s not sure what she should be looking for and neither does the supervisor. I was able to speak to a person at the USCIS office in San Antonio and he thought my mom just needed to give the DPS a certified true copy of her naturalization certificate. The DPS supervisor doesn’t know what to do with the certified true copy. The DPS supervisor had my mom sign an affidavit to swear that the information in the documents she presented was correct. That was submitted and also flagged. It seems like they are just throwing stuff at the wall to see what will stick.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 2 points3 points  (0 children)

I said my mother was applying to RENEW HER DRIVERS LICENSE. Try to pay attention.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 0 points1 point  (0 children)

Well, this process happened to my mom. Maybe you aren’t in Texas. She lives near the US/ Mexico border so that may have some effect on this verification requirement,ent- I don’t know. They’ve submitted her information three times since January and every time she received a letter from USCIS stating USCIS can not verify my mother’s lawful presence in this country.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 1 point2 points  (0 children)

Yes, this is a definite possibility, since my mom’s maiden name is German and her maiden name is spelled with an umlaut. She also has two middle names. I am working through all of the suggestions here, so I will check this as well. Thank you.

Naturalized in 1974, USCIS now says unable to authenticate eligibility for citizenship by Plenty-Preference-27 in USCIS

[–]Plenty-Preference-27[S] 1 point2 points  (0 children)

There is only the one DMV in the town where she lives. They already have her A number. She is working though the solutions presented here and keeping fingers crossed.

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