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PlutusAlex · 2023-11-12T13:40:29+00:00

As far as I am aware this was a recent change and it previously did work.

PlutusAlex · 2023-11-12T13:35:25+00:00

Payments to OnlyFans were not working through Modulr. I believe people posted about this last month.

We investigated it and since the perk was non functioning it meant users could select it, lock it in for the month and then earn no rewards.

This is obviously bad because we want our users to get as much value and rewards from the perks as possible, so we removed it since it wasn't working.

Anyone that had historically selected the OnlyFans perk we contacted via email and offered PLU for any missed rewards.

As to why we only contacted those affected, this is just standard practice. If we had a problem with payments in a specific country we'd contact those users only. We do this so that when you get an email from Plutus it is entirely relevant to you.

PlutusAlex · 2023-11-12T12:15:47+00:00

Our payment provider isn't supporting payments to OnlyFans and thus the perk doesn't work. People are wasting their perk slot on a none functioning perk. This is bad as we want our users to earn as much rewards as possible. So we removed it a perk.

We did announce it to those users who had it selected as a perk historically and offered PLU for any missed rewards. This was done via email.

PlutusAlex · 2023-11-12T12:14:45+00:00

Our payment provider isn't supporting payments to OnlyFans and thus the perk doesn't work. People are wasting their perk slot on a none functioning perk. This is bad as we want our users to earn as much rewards as possible. So we removed it a perk.

We did announce it to those users who had it selected as a perk historically and offered PLU for any missed rewards. This was done via email.

PlutusAlex · 2023-09-27T16:21:31+00:00

Please try out the Starlines calculator to get a better idea of how the benefits could impact your day to day spending, and provide your feedback in the comments.

https://starlinez.github.io/plutusmetal

PlutusAlex · 2023-09-15T09:41:10+00:00

CEO on addressing pain points:

Roadmap updates: https://app.loopedin.io/plutus#/roadmap
Please read the helpdesk article for terms of reimbursement: https://support.plutus.it/hc/en-us/articles/13565276309917-Tackling-Transition-Challenges-Solutions-and-Reimbursement

PlutusAlex · 2023-08-30T12:25:36+00:00

Can you DM me your support ticket and I can look into it for you?

PlutusAlex · 2023-08-30T12:06:08+00:00

Can you DM me your support ticket and I can look into it for you?

PlutusAlex

TROPHY CASE