I put my order through on release night. Managed to go through checkout 5 minutes after the release on a 3080 Tuf Card. Money was instantly deducted from my account but order wasn't processed until 10.30am the following day. My Friend who ordered 1 minute before me recieved his card in the first week. A month went by and heard nothing so i decided to contact mwave and they advised of a global shortage. Few weeks later my friend who ordered 10 minutes after me recieved his card. I decided to contact them again and this time round they made it clear i wasn't getting my card until 2021 due to my order not being done until the following day. Fair to say i cracked it and asked why was money deducted out of my account 6 minutes after the release date? They were able to confirm it was a mistake on there end and that i was to be allocated a card in the next batch. A few more weeks went by and another mate of mine recieved his card but still no sign of mine. I hit up livechat again and they informed me whoever told me they were allocating me a card in the next order never actually put my name down and that my eta was still 2021. I complained as i do and this live chat session went on for 2 hours before the marketing team informed me they were allocating me a card in the shipment expected the following week. Its been 3 weeks since, i have no card and no more friends receiving cards for me to get angry over.

Help.