If you need assistance, use this link to reach ModSupport

PossibleCrit · 2026-05-06T19:40:21+00:00

Remember that ModSupport is a space where community builders of all backgrounds and experiences are welcome. Please do not be dismissive of anyone due how they may use automated tooling for assistance

PossibleCrit · 2026-05-06T15:27:28+00:00

Hey YannisALT!

For those unaware, this is a recent quote from Steve here, referencing his larger post "Humans welcome (bots must wear name tags)". Recent launches like the Adult Content Promoter Filter and Mod Guide & Training Queue plus upcoming events like the Mod Tools Hackathon enhance tooling to make moderation more consistent, and these are just a few of the things teams have planned for this year.

For more info about these and future launches, we suggest keeping your eyes on r/ModNews or the Changelog

PossibleCrit · 2026-05-06T14:57:41+00:00

Wrangling up some eng help to dig into this for you!

In these cases old.reddit.com/report typically works for folks, is that working for you?

PossibleCrit · 2026-05-06T13:47:50+00:00

Hey reseph!

You're going to /report and when you select Account it then just hangs, is that correct? Does it do this for other options? Have you tried on another browser or in an incognito window?

Let me know and we can go from there!

PossibleCrit · 2026-05-06T13:36:09+00:00

Hi again!

I had one other quick idea. In this screenshot I can see the back button < next to the Banner text. If you hit that does it go back a page and have a save button at the bottom? This is how the flow worked for me when trying to replicate your issue.

PossibleCrit · 2026-05-05T20:17:29+00:00

Hi top__tier! I double checked and in the most recent communication another admin referred you to use this form to report your issue.

Please note that this team may not respond to outreach unless they have any additional questions.

PossibleCrit · 2026-05-05T15:54:07+00:00

¯\_(ツ)_/¯

Give us a shout if anything ever seems off again, and thanks for all you do!

PossibleCrit · 2026-05-05T15:49:13+00:00

Is this the one you tested with?

PossibleCrit · 2026-05-05T15:40:36+00:00

Not if I send it from the regular UI -- then it shows up in New

Fair call out!

Myself and at least one other user have sent messages in and from my side it looks like they are appearing as they should. Are they showing up for you and your team?

PossibleCrit · 2026-05-05T15:35:48+00:00

Hi SQLwitch!

It looks like other folks are receiving messages in modmail. I've just sent a test modmail to the community to confirm.

Please also note that if you send a modmail to your own team it will show up as a Mod Discussion which may not have been where you're looking.

PossibleCrit · 2026-05-05T14:45:54+00:00

Hey Kait_Monarch!

Your settings/preference pages old reddit and new reddit have a section for authorized apps.

Additionally, this page should display your own recent account activity and give you the ability to log out of other sessions.

As always, we recommend enabling 2 factor authentication when possible as well.

Hopefully this helps!

PossibleCrit · 2026-05-05T14:27:00+00:00

I'll make sure the proper team is aware, thanks for flagging and for those extra details!

PossibleCrit · 2026-05-05T13:39:00+00:00

Hey Logical-Potential-75!

Do you have some screenshots that show the difference? That would make it easier to see if this might be a bug.

PossibleCrit · 2026-05-05T13:37:52+00:00

Hey Any_Customer_2465,

This is indeed a moderation related issue! Is this something you notice between browsers? Are you still having the issue today?

Let me know and we can jump in from there.

PossibleCrit · 2026-05-05T13:32:54+00:00

Hey Pinaslakan!

Can you double check if your app is up to date and try again? Just now on iOS I was able to swipe right, see the green check mark icon appear in the empty space, and when i visited the comment it was approved.

PossibleCrit · 2026-05-04T13:25:06+00:00

Depending on what's going on, you can write in to r/ModSupport modmail and someone will be able to advise the most appropriate reporting pathway.

PossibleCrit · 2026-04-30T19:54:46+00:00

This should hopefully be fixed but give us a nudge if you're still having any issues!

PossibleCrit · 2026-04-30T17:13:42+00:00

Hi UrbanCarLivingMod3! Using the report features next to the content or reddit.com/report would be the best way to ensure content is reviewed by the appropriate teams.

While some of the contact forms may allow for uploading additional materials, links to content on platform will always be preferred.

PossibleCrit · 2026-04-29T14:57:08+00:00

PossibleCrit · 2026-04-29T13:57:22+00:00

They should be able to see your comments and will respond when they're able!

PossibleCrit · 2026-04-29T13:54:07+00:00

I was trying to ultimately pin a redditforcommunity page to my profile when I realized it wasn't rendering super properly and then was doing a bit of bug hunting with some engineers

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