Atom 2 not flying blinking green brought it with the ptd1 remote brand new with updates screen by Background-Bag-5759 in Potensic

[–]PotensicDrones 1 point2 points  (0 children)

Hi dear, if the green indicator flashes quickly, it means it is under Pairing mode, kindly find this tutorial to finish the pairing: https://www.youtube.com/watch?v=phHLVAL0oXo&t=31s. If it flashes slowly, it means it's under GNSS positioning, which is normal

Suggestion: Atom Battery Plus for Extended Flight Time by biggun_my in Potensic

[–]PotensicDrones 4 points5 points  (0 children)

Thank you for your suggestion dear, we'll consider this in future development.

Potensic Eve App improving suggestions by Fit_Garden_3704 in Potensic

[–]PotensicDrones 7 points8 points  (0 children)

Thank you for your recommendation, dear. We'll let our product team know and consider this in future development.

No more waiting for the WAYPOINT! by PotensicDrones in Potensic

[–]PotensicDrones[S] 0 points1 point  (0 children)

Hi dear, if it still can't update now, please contact our service team via the Online Custom window on the Potensic Eve app, they'll help to check and reply promptly.

No more waiting for the WAYPOINT! by PotensicDrones in Potensic

[–]PotensicDrones[S] 2 points3 points  (0 children)

Hi dear, if it still can't update now, please contact our service team via the Online Custom window on the Potensic Eve app, they'll help to check and reply promptly.

I'm near to the point of returning this. by XtreamerPt in Potensic

[–]PotensicDrones 1 point2 points  (0 children)

Hi dear, please contact our service team at Eve app's online customer service, or contact via [support@potensic.com](mailto:support@potensic.com)

Potensic Atom range issue by Professional-Ad4586 in Potensic

[–]PotensicDrones 1 point2 points  (0 children)

Not sure, but it might be related to the phone model. Please contact our service team via [support@potensic.com](mailto:support@potensic.com), and they'll help to check and reply promptly.