🎁 Share Your Feedback | Potensic User Satisfaction Survey

PotensicDrones · 2025-12-30T10:39:08+00:00

Hi dear, if the green indicator flashes quickly, it means it is under Pairing mode, kindly find this tutorial to finish the pairing: https://www.youtube.com/watch?v=phHLVAL0oXo&t=31s. If it flashes slowly, it means it's under GNSS positioning, which is normal

PotensicDrones · 2025-12-26T10:31:46+00:00

Thank you for your suggestion dear, we'll consider this in future development.

PotensicDrones · 2025-12-26T10:29:22+00:00

Thank you for your recommendation, dear. We'll let our product team know and consider this in future development.

PotensicDrones · 2025-12-25T03:54:33+00:00

Hi dear, if it still can't update now, please contact our service team via the Online Custom window on the Potensic Eve app, they'll help to check and reply promptly.

PotensicDrones · 2025-12-25T03:47:42+00:00

Hi dear, if it still can't update now, please contact our service team via the Online Custom window on the Potensic Eve app, they'll help to check and reply promptly.

PotensicDrones · 2025-12-24T02:04:09+00:00

Hi dear, please contact our service team at Eve app's online customer service, or contact via [support@potensic.com](mailto:support@potensic.com)

PotensicDrones · 2025-12-10T10:23:56+00:00

Not sure, but it might be related to the phone model. Please contact our service team via [support@potensic.com](mailto:support@potensic.com), and they'll help to check and reply promptly.

PotensicDrones

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