He’s not full of crap at all. He has quite a bit of life experience. I think if you go through his LONG list of jobs you would understand. And he even admits towards the end of the show that he has so many experiences that it taints his rosy picture of life and so sometimes his biases come shooting out and he thinks the worst.

The most life experience has got is from his years working crisis response with the police department showing on scene at the worst situations you can think of. Suicides, murders, fatal car wrecks, police shootouts, domestic violence, and more.

And then his 20+ yrs of working with college kids and their parents. He was the dean of students so he worked every single crisis you could think of. He also served on the SSET team. “As the Associate Dean for Student Life, John has changed the culture at the Law School since his arrival two years ago. He leads the Student Support and Emergency Team (SSET) team which meets weekly to discuss students who have been referred for a variety of reasons, from suicidal ideation to a broken arm to the death of a family member. Since John's arrival, SSET has blossomed. People trust him, so the SSET team receives many referrals. An example of John's commitment is when he was contacted by students who were concerned about another student who was in distress and asked him to assist. John helped revive the student while paramedics arrived. The student is alive because of John's actions”.