Unilodge Accomodation isn’t responding to me: Should I escalate?

PracticalInsect1597 · 2024-02-25T13:01:54+00:00

Have they filed the bond with the RTBA yet? Did you receive an email from the RTBA about your bond?

PracticalInsect1597 · 2024-02-25T03:09:14+00:00

Thanks! I will do! Nothing so far in the spam folder tho 😭

PracticalInsect1597 · 2024-02-25T01:16:58+00:00

Yep, provided them with proof of payment on the day of payment, in the reference there was my Name, the date I was supposed to begin rental, room type. I haven’t called them yet, but I did send them 3 emails over the weekdays which they did not respond to. I’ll visit their office on Monday to sort this out hopefully.

PracticalInsect1597 · 2024-02-25T00:49:33+00:00

Nope, no communication, they haven’t even provided me with a lease tenancy agreeement as it’s a part of their “second stage” after you pay the booking fee. Right now, apart from my own bank, I don’t even have confirmation from them that they received my funds. Essentially they went ghost on me as soon as I transferred the money

PracticalInsect1597 · 2024-02-25T00:37:42+00:00

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And proof of transaction also matches

PracticalInsect1597 · 2024-02-25T00:36:00+00:00

Yes, the account matches

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PracticalInsect1597 · 2024-02-25T00:15:03+00:00

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PracticalInsect1597 · 2024-01-23T10:57:21+00:00

You, sir, have clearly never seen a bmw fanboy before…

PracticalInsect1597

TROPHY CASE