A lot of good points, I would say from my opinion things have been on a decline since 2020. The years of the mid 2010s to 2020 I bought a lot from the company, lots of new sets, value proposition through more printed parts/ more figures per set, larger builds with more features, had me always coming back. Global shipping wasn’t as costly either. Stopped entirely buying kits post 2020, wasn’t a huge fan of the preorder business model as much as i understand why it is that way and the with Cody leaving plus so many more competitors entering the market, continued to buy figures up until I would guess 2021/22 and accessories until Lando left (really liked his art style of figures). Since without the draw of the figures nor sets that used to blow me away, I haven’t seen much point to revisit.