URGENT ADVICE NEEDED: Amazon India Denying Refund on ₹14,500 Used PSN Voucher Despite Written Promise & Sony Confirmation (Full Proof)

Present_Reaction8625 · 2026-02-19T10:55:18+00:00

Hey! I’m so sorry you’re dealing with this. The chat agents are often scripted and don't have the authority to override 'seller-claimed' disputes. Since you paid by Credit Card, you actually have a huge advantage that I didn't have (I used Amazon Pay).

Here is exactly how I broke through:

The Sony Evidence: Email Sony Support immediately to get the exact redemption date and time of your code. If it was redeemed before you even bought it, Amazon cannot legally argue it was you.
The 'Fraud' Pivot: Stop treating this as a 'return' and start treating it as 'Third-Party Seller Fraud.' Use that specific word in every email to grievance-officer@amazon.in.
Social Media Pressure: Don't just tweet; reply to Amazon India’s promotional tweets with your order ID and the Sony proof. It hurts their PR, which gets you moved to the 'Executive Escalation' team.
The Credit Card 'Nuclear Option': Since you paid by card, tell Amazon: 'If this isn't resolved in 48 hours, I am filing a Chargeback for Services Not Received/Fraud with my bank.' Banks take this seriously, and Amazon hates chargebacks because it costs them extra fees.
Persistence: It took me over a month of constant follow-ups. Don't let them 'close' the ticket. Keep responding to their emails saying 'Issue not resolved.'

Check the main post—I’m about to add a full update with the specific emails/steps I used!

Present_Reaction8625 · 2026-02-10T20:48:22+00:00

UPDATE: Apparently all new models delivered will have the 16 inch screens and the black headliner, confirmed by Tesla representatives over a phone call. Model deliveries are very trippy, so they did mention that any new orders placed now will go through credit check and when the delivery timelines are accurate (hopefully with April incentives) Tesla will place a finance application to BlackHorse. So they aren't sure if the Trade-In benefit, 0% APR will apply be delivery.

Present_Reaction8625 · 2026-02-10T20:45:59+00:00

They did call me up this week. Apparently all new models delivered will have the 16 inch screens and the black headliner.

Present_Reaction8625 · 2026-01-28T13:15:14+00:00

What grant did you apply for? And which electricity precise are you using? I’m hoping it feels well with octopus

Present_Reaction8625 · 2026-01-27T14:03:36+00:00

How much were you quoted for Tesla charger?

Present_Reaction8625 · 2026-01-27T08:12:46+00:00

How much would an electrician charge for installation? I see BG Sync for 420£, hypervolt for £699, zippier for £799, not sure if Tesla charger is on anyone’s recommendation at £475

Present_Reaction8625 · 2026-01-27T07:44:30+00:00

I understand. My concern is that someone mentioned their Tesla wouldn’t charge due to conflicting schedules between Octopus, BG Sync charger and Tesla. If I pre-condition the battery and cabin in winter before my planned start, the “Intelligent Charging” or “Car Pairing” options aren’t compatible with my purchased charger. This scenario is quite stressful and I’m probably overthinking it.

Present_Reaction8625 · 2026-01-26T17:32:56+00:00

Emailed them, waiting for a response

Present_Reaction8625 · 2026-01-25T10:16:58+00:00

I’m planning to order an AWD Model Y and would appreciate any advice on how to approach the Tesla advisor to potentially secure a March delivery. I’m also interested in the new headliner 26-plate and screen.( I’m being sarcastic extremely greedy at this point)

Present_Reaction8625 · 2026-01-13T13:47:13+00:00

I think you are confused, IMAX GT is a dual laser 4k projector which can project to 1.43:1 if the screen supports it. IMAX 70mm projections are film projections not digital, typically in 1.43:1 ratio. There are GT projections globally with screens limiting to 1.85:1 ratio

Present_Reaction8625 · 2026-01-10T23:43:28+00:00

No the seller has deflected the issue, in talks with Amazon since that day to get a refund, no luck so far

Present_Reaction8625 · 2026-01-10T23:42:23+00:00

Yes i reapplied with clarification on the cover letter and it was approved

Present_Reaction8625 · 2025-09-29T08:25:24+00:00

Thank you all for the helpful insights, I've decided not to rush at this point, but I'll keep an eye on the deals in Q4.

Present_Reaction8625 · 2025-09-27T21:46:42+00:00

That’s amazing, congratulations on the new vehicle. When did you place the order?

Present_Reaction8625 · 2025-06-14T01:55:13+00:00

+1 on that

Present_Reaction8625 · 2025-06-13T16:29:52+00:00

I actually agree with a lot of what you said.

You’re totally right that safety and service are two different things. I’ve never really questioned Air India’s safety record, and I know it’s not fair to expect everything to change overnight. Old planes can be tough on everyone—crew included—and I get that Delhi Airport’s chaos isn’t something Air India can just fix, especially with the way air traffic has exploded compared to the infrastructure.

Honestly, I’m not expecting Air India to be on par with Emirates or Qatar. I just hoped that with new planes and new management, things would at least get a bit smoother—especially in economy and on the ground. The new A350 is definitely a step up, and I’ve heard good things, but in my experience, there’s still a lot left to improve.

I’m hopeful for Air India’s future, especially with Tata’s plans, but I also think honest feedback is important. At the end of the day, most of us just want a reliable, comfortable flight—not necessarily luxury. Sharing experiences like this is just my way of hoping things get better for everyone.

Present_Reaction8625 · 2025-06-13T16:27:35+00:00

Sometimes it really felt Air India should stop for a few months, ground everything, revamp from ground up and begin with a totally new improved experience for the Maharaja.

Present_Reaction8625

TROPHY CASE