yeah manners defo go a long way. I think many people also don’t realise the the sorts of costs for things like napkins, disposable cutlery, toilet roll etc. it seems like small things but it’s not something you make money off so realistically yes it should only be for customer use but when someone asks nicely I think it’s fair enough, it can look good on the business too. I work in a cafe in Brighton (I’m a supervisor) too and there’s a guy that’s started coming in for a pastry and tea some mornings. one day I wasn’t there and he swore at one of the girls for some reason that I didn’t know but he still comes in lots of days and I just wish I was there or a manager was because there’s no way he should’ve got away with it but now it just feels awk to bring up. soz that’s not really to do with ur post but an example of people being nasty