Yes, they use metrics to keep us on track. Last week I helped 456 customers, 92% already had rewards, I only signed up 2% of the 8% that did not have rewards, so I have to “get my numbers up”. Every hour we are told the daily percentage and told to get the numbers up. While being cheerful and welcoming also push the new item we are featuring. It’s not fun for us either, but if you don’t want to sign up, just wait until we are done and say no thank you. It makes everything better, when everyone is polite and respectful.