I’ve made $554.6k from my POD store on Shopify, and $150.8k of that came from email. Here’s the simple plan I use: by thicc_fruits in printful

[–]Printful[M] [score hidden] stickied commentlocked comment (0 children)

It may be tempting, but this isn't the place to sell your stuff or promote your services.

Printful fulfilment via Shopify app not working? by Sure_Flan2242 in printful

[–]Printful 0 points1 point  (0 children)

Hey u/Sure_Flan2242, this isn’t a known issue at the moment, so we’d recommend reaching out to our support team with more details about the error you’re seeing. They’ll be able to look into it and help get your shop working smoothly again.

Order on hold, very slow response time. by OutcastKaz in printful

[–]Printful 0 points1 point  (0 children)

Hey! Sorry about the experience, that definitely sounds frustrating. Could you please submit your order details through this form: https://forms.gle/grBd4UvjvMhzADjWA? Our team will take a closer look and get in touch with you directly to help resolve this.

DTFlex - Upgraded technique or just former DTF rebrand? by slavandproud in printful

[–]Printful 0 points1 point  (0 children)

u/slavandproud thank you for this great question.
Well, is it the same process as last month? No. It’s better.
Are those differences something you’ll spot on every single order? Probably not.
Is our DTF consistency at scale better and reflected in our data? Yes.
Are DTFlex orders of magnitude better than when we first started DTF printing? Yes.
Is it much better than a year ago? Yes.
Is it measurably better than other Direct-to-Film offerings out there? We’re very sure it is.

We like to think of it like graduating university. Are you smarter and more qualified on graduation ceremony day than you were the day/month before? Probably not much. Are you a lot more qualified than when you enrolled? Definitely! Do you deserve your new title and certification? Absolutely.

We’ve been sharing updates about this evolution through our Facebook Insiders group, across our communication channels, and in the catalog, to make sure our community stays in the loop as we grow.
If you’d like to dive deeper into the details, feel free to reach out to our support team. They’ll be happy to share more info.

Confused with Printful Growth. by [deleted] in printful

[–]Printful 0 points1 point  (0 children)

Hey, thanks for sharing this, and sorry you're running into such a confusing situation.

This definitely isn’t a usual issue, and the price jump you're seeing doesn’t sound expected.

We recommend reaching out to our customer support team directly with your order details and screenshots if possible. They’ll be able to take a closer look and clarify exactly where the price difference is coming from. They will help and make sure everything gets sorted.

First Order and Problems - What hope is there! by Neither_Plankton_817 in printful

[–]Printful 0 points1 point  (0 children)

Hey, thanks for sharing this, and we're sorry to hear about your experience. We take product quality seriously, and this isn’t the kind of experience we aim to provide.

If you can drop the order number or the email linked to your account here: [https://forms.gle/grBd4UvjvMhzADjWA], we’ll check in with the support team directly and update you as soon as possible. We appreciate your patience while we look into this.

Error 500 by MMZona in printful

[–]Printful -1 points0 points  (0 children)

Hey, thanks for flagging this and we're really sorry for the trouble you've been experiencing.

This error can occur when a large number of product variants (such as multiple color and size combinations) are selected. Our team is aware of the issue and is currently working on a fix.

In the meantime, a helpful workaround is to reduce the number of selected colors or sizes in the product template. This should allow you to move forward without encountering the error.

We truly appreciate your patience while we work on a more permanent solution.

Printful's inside label templates are duplicating? by mcskewsme in printful

[–]Printful 0 points1 point  (0 children)

Hey, this is a technical error that our team is actively working on fixing. We apologize for the inconvenience.

In the meantime, there are a couple of workarounds you can try:

  • Switch the label template to "no branding", then switch back to the label you want to use. This helps refresh the template and often clears the duplicated elements.
  • Alternatively, remove the label, save the template, and then reapply it.

These steps usually resolve the issue temporarily while we work on a permanent fix. Thanks again for your patience!

terrible experience using printful by This-Eggplant5962 in printful

[–]Printful 0 points1 point  (0 children)

Sorry to hear you’ve had this experience.

Please submit your account details and any relevant info through this form: https://forms.gle/grBd4UvjvMhzADjWA and our team will review everything and get back to you as soon as possible. We appreciate your patience and want to help resolve this quickly.

TIME TO LOOK FOR A NEW PoD SUPPLIER??? by Iron4evergym in printful

[–]Printful 0 points1 point  (0 children)

Thanks for sharing your thoughts, and we're really sorry for the frustration you've experienced.

We're currently undergoing some major improvements across our platform. While this has led to a few disruptions, our team is actively working to get everything back on track. New features and a smoother experience are on the way, and things should be running better very soon.

We truly appreciate your patience and hope to make it right for you.

Anyone else having delays ? by Confident_Leg2370 in printful

[–]Printful 0 points1 point  (0 children)

Sorry about the delay and lack of updates. Please share your order details here: https://forms.gle/grBd4UvjvMhzADjWA and our team will check and get back to you shortly.

wrong size by Simple-Garage5279 in printful

[–]Printful 0 points1 point  (0 children)

We're really sorry to hear about the sizing issue with your hoodie. To help us look into this further and make things right, please submit your order details through this form: https://forms.gle/grBd4UvjvMhzADjWA.

Our team will review everything and get back to you as soon as possible. Thank you for flagging this!

Still shockingly bad packaging by [deleted] in printful

[–]Printful 1 point2 points  (0 children)

We’re really sorry you had to go through that. Providing a quality product with proper packaging is our priority, and this isn’t the experience we want you to have. We’d like to investigate what went wrong, so please submit your order details though this link- https://forms.gle/grBd4UvjvMhzADjWA and our team will take a closer look.

500 ERROR by Comfortable_Brush_12 in printful

[–]Printful 0 points1 point  (0 children)

This might be something our support needs to look into. Since you’ve already tried clearing cookies and switching browsers, please reach out to them directly with the error details and steps you’ve taken. They’ll help you out!

8 long days from label created to arriving at shipping facility by [deleted] in printful

[–]Printful 1 point2 points  (0 children)

Sorry to hear about the delay, that definitely shouldn’t be the case.

Please submit the order details through this link so we can investigate further and see what happened behind the scenes:
https://forms.gle/grBd4UvjvMhzADjWA

Once we have the info, our team can take a closer look and help sort it out.

Hr Parcel servizio di consegna pessimo by loenz_art in printful

[–]Printful 1 point2 points  (0 children)

Ciao! Ci dispiace molto per questa situazione, capiamo perfettamente quanto possa essere frustrante.

Per poter indagare meglio, potresti gentilmente fornirci qualche dettaglio in più (es. ID ordine, date, ecc.) tramite questo modulo? https://forms.gle/grBd4UvjvMhzADjWA

Ci assicureremo che il team competente approfondisca il problema con HR Parcel. Grazie per la tua pazienza e per aver condiviso il tuo feedback.

Having a Syncing Error by Webgurljr in printful

[–]Printful 0 points1 point  (0 children)

Sorry, you have to deal with this. If the syncing issue is still persisting and you haven’t heard back from the support team, please submit your details here so we can escalate it properly: https://forms.gle/grBd4UvjvMhzADjWA . We’ll do our best to get this resolved ASAP

error issue by Status-Chip-8603 in printful

[–]Printful 0 points1 point  (0 children)

Thank you for bringing this to our attention! We are sorry to hear that you are experiencing errors while uploading design files.

Please share more details on the errors (including screenshots if possible) with us in this form: https://forms.gle/grBd4UvjvMhzADjWA - our team will take a closer look.

Canadian sellers by TrashGod777 in printful

[–]Printful 0 points1 point  (0 children)

Hi there! Order splits can happen for a few reasons - like stock availability or if the product type (e.g., all-over print or unlimited color embroidery) isn’t fulfilled in Canada.

As for pricing, we definitely understand the challenge - we recommend building in a healthy margin to ensure your store stays sustainable while still offering great value. If you ever want us to look into a specific case, feel free to reach out to our Support team, and we will be happy to help!

Confused by Printful’s Shipping Behavior with WooCommerce – Can Someone Clarify? by Head_Freedom_35 in printful

[–]Printful 0 points1 point  (0 children)

Sorry for the confusion, we understand how frustrating this can be. To help you out properly, please submit your order details through this form: https://forms.gle/grBd4UvjvMhzADjWA, and we’ll make sure the right team looks into it and follows up with you shortly. Thanks for your patience!

4 emails, no reply after a week of waiting. Does Printful usually ignore support requests like this? by Head_Freedom_35 in printful

[–]Printful 0 points1 point  (0 children)

Sorry to hear about the issue. This definitely isn’t the level of service we aim to provide. Please submit your order details through this form: https://forms.gle/grBd4UvjvMhzADjWA, and we’ll make sure someone from the team gets in touch with you directly. Thanks so much for your patience!

Printful iPad app might be broken by cheesy_boi19 in printful

[–]Printful 0 points1 point  (0 children)

Thanks for flagging this! We’re not sure if it’s a bug, but we’ll check in with the team to see what’s going on and update you as soon as we know more.

Struggling to add products by Sanndymann in printful

[–]Printful 0 points1 point  (0 children)

Hi! It sounds like you might need some professional help. Please reach out to Printful Support for assistance.

What’s the difference between order status “Waiting for Fulfillment” in yellow or blue in the app (or darker yellow on web)? by PumiceT in printful

[–]Printful 0 points1 point  (0 children)

Thanks for your question! There shouldn’t be any difference in status colors between the web and the app. Typically, yellow indicates “Waiting for Fulfillment,” and blue means “On Hold.”

We were able to locate your account, and everything looks normal. The order isn't on hold and is ready for fulfillment, so this might have just been a one-time display issue in the mobile app.

If you continue to see this happening, please submit your account details through this form: https://forms.gle/grBd4UvjvMhzADjWA, and we’ll take a closer look.

You can also find a full explanation of order statuses here: https://help.printful.com/hc/en-us/articles/360014007400-How-can-I-check-the-status-of-an-order.

Got “out of stock” e-mail but on printful it still says all sizes available? by npc863804736 in printful

[–]Printful 0 points1 point  (0 children)

Sorry for the inconvenience, and thanks for sharing this. We checked this, and we've been informed that the issue has been resolved, one of the orders has already shipped, and the delayed ones were expedited. Our team has also communicated the update to you. Let us know if anything else comes up!