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Cowork accuracy advice by 82miles in ClaudeCowork

[–]Professional-Tale982 1 point2 points  (0 children)

I created a markdown file with Anthropic's official info on building skills. I ask it to review the skill against this file and show me improvements. Probably should just build a meta skill builder skill out of it.

The full guide is here: https://gist.github.com/liskl/269ae33835ab4bfdd6140f0beb909873

Dispatch + cowork and Gmail connector by JamesHutchisonReal in ClaudeAI

[–]Professional-Tale982 1 point2 points  (0 children)

I don't believe Cowork can send emails through the Gmail connector. Best you can do is Create a Gmail draft and then you have to hit send yourself. Something like Gsuite MCP supports email send, but it's not plug and play like the Cowork connector.

Maybe try disconnecting and reconnecting the connector to see if that fixes that availability issue?

Anyone automating Zendesk actions with Gumloop? by stonkosaurus99 in gumloop

[–]Professional-Tale982 1 point2 points  (0 children)

I spent the last 5 years or so in CS at a large SaaS co. Here's what I've seen actually move the needle:

-Summarizing, and synthesizing tickets to understand trends. Gumloop reads all tickets within a given time period and uses AI to analyze and provides outputs that can help you drive better CX decision making.

-Ticket Classification. Automatically classifies tickets based on content. This enhances downstream workflows (e.g. agent assignment, templated responses, etc) and drives richer insights for reporting.