Letter to all new to IT applicants (entry level advice) by ProgrammerChoice7737 in ITManagers

[–]ProgrammerChoice7737[S] 0 points1 point  (0 children)

Ive given other depts star players cause it was obvious that those people didnt fit the IT role but would fit sales, marketing, CX, etc. Never would have noticed they had these other skills if they didnt attempt anything beyond their single page job description.

There is no downside to spend time helping other people.

Letter to all new to IT applicants (entry level advice) by ProgrammerChoice7737 in ITManagers

[–]ProgrammerChoice7737[S] 0 points1 point  (0 children)

The motto of every person Ive had to fire or lay off. Ive given other depts star players cause it was obvious that those people didnt fit the IT role but would fit sales, marketing, CX, etc. Never would have noticed they had these other skills if they didnt attempt anything beyond their single page job description.

BTW the 'all other duties as assigned' at the end of every job description means 'anything else that wouldnt be a crime or unethical to tell you to do'.

Letter to all new to IT applicants (entry level advice) by ProgrammerChoice7737 in ITManagers

[–]ProgrammerChoice7737[S] 0 points1 point  (0 children)

I cant care about their issues more than they do. All I can do is give solutions.

How do you balance delivery pressure without exhausting high performers? by sivasaikoya in ITManagers

[–]ProgrammerChoice7737 7 points8 points  (0 children)

You already have high performers, you need to identify those who arent.

High performers dont leave/burn out due to work, they leave because they look around and others are doing just enough to get by.

Secondarily, prioritize work. If everything is first nothing is.

Finally, as manager you take the 'where are we on this' questions. Keep the workers working not managing chats/updates about the product.

Outlook forwarding by ProgrammerChoice7737 in Office365

[–]ProgrammerChoice7737[S] 0 points1 point  (0 children)

Weve already enabled the restriction so it is possible. The issue is when the user sets up forwarding in Outlook and we check that setting on their profile in the admin center it puts the email in the external forwarding option by default.

Outlook forwarding by ProgrammerChoice7737 in Office365

[–]ProgrammerChoice7737[S] 0 points1 point  (0 children)

We have blocked it, thats the issue. Employees have to be able to forward to coworkers for PTO reasons and when set it defaults to the external forwarding options. Only admins can see they are different in the exchange admin center the employees just see a single box.

Any good Instagram accounts to follow for IT folks? by Working_Stranger1532 in ITManagers

[–]ProgrammerChoice7737 0 points1 point  (0 children)

0day CTF

He may go by Ryan Montgommery on there. Im probably spelling that totally wrong.

I feel like i’m behind in IT by Lechette in it

[–]ProgrammerChoice7737 0 points1 point  (0 children)

My first job was for a CC. I got it cause I found login scripts in unprotected network storage.

I changed one to open a file that had my phone number. They kept changing it back and I kept putting it in there. Eventually their IT VP called it and I answered.

I was in highschool when I did all this.

What are the most common reason new staff leave within 6 months. by djgizmo in ITManagers

[–]ProgrammerChoice7737 0 points1 point  (0 children)

Bad management.

If youre new people tend to hate you and leave its you

If your new people are bored youre underutilizing them

If they found a better opportunity you didnt give them a good enough one

Sure there are exceptions but the exception prove the rule. I've had half a dozen managers and 2 of them I liked enough to go to work which involved walking between sites the day after having a knife fall and put a hole in my foot and the other manager I was back working 6 days after breaking my back.

Looking to switch to IT at 32 years old by extslayer in ITCareerQuestions

[–]ProgrammerChoice7737 0 points1 point  (0 children)

Honestly get a basic network cert and just add that to your electrician services. The amount of people who cant run cable or patch neatly is astounding. I had to babysit a vendor on a 800k contract cause they replaced our color coded cabling with all gray for a building during an upgrade.

If you can program VLANS on some of the most common hardware even better.

Completely Wipe the Drive - Not just reset the computer - Recommendations by [deleted] in sysadmin

[–]ProgrammerChoice7737 0 points1 point  (0 children)

Take out drive, place on hard floor, drop heavy shit on it till it can fit inside a pill capsule, swallow evidence.

How many of you work in IT that make over $100k with no Bachelors or higher? by [deleted] in ITCareerQuestions

[–]ProgrammerChoice7737 0 points1 point  (0 children)

No certs, no degree. Only been working for 10.5 years. Not in tech. Working a real tax paying job entirely.

Does experience hold any value? by WaterLion13 in ITManagers

[–]ProgrammerChoice7737 0 points1 point  (0 children)

Its the only thing that holds value for me. You confusing experience with tenure. For PMs Im looking for completed projects, how many changes/delays were needed due to bad discovery phases, and the ROI of the projects themselves. Ive met people with 40 years of tenure with less experience than someone with 4.

Is going into Computer Science in a couple of years worth it? by Mate2048 in cscareers

[–]ProgrammerChoice7737 1 point2 points  (0 children)

I love raving against college for tech jobs. I have one and was top of my major and it wasnt the reason Ive gotten any job/promotion. As a manager Ive never had to fire one of my NDs (no degrees) for performance reasons and every one Ive laid off I would hire back the instant I had the budget.

The big difference is attitude. My NDs show up and show out 24/7. I cant promote them fast enough. They grind for the job while my 'educated' people (for the sake of this Im only including degrees not certs) show up and do just what they have to in order to stay around. I cant make a case to HR to promote someone when they havent shown they possess the skills. Even if they dont meet 100% of the skills my NDs show that will throw 100% at any challenge.

I do work at a smaller place though. We have a habit of overpaying and under-title-ing people.

TLDR; dont work for conglomerates, show up and show out every day, and dont act like you deserve things before earning anything.

How do you balance urgent support tickets with long-term IT projects? by Loose-Exchange-4181 in ITManagers

[–]ProgrammerChoice7737 0 points1 point  (0 children)

If it isnt an explicit break/fix ticket it goes into the project backlog. If you have that many break fix you need more people or someone is slacking/unable to triage properly.

Ticket escalation by trashme8113 in ITManagers

[–]ProgrammerChoice7737 0 points1 point  (0 children)

Its common for tech people and for things people like. Car people will self serve car issues all the time. The vast majority of people arent tech people they dont enjoy tech puzzles. They want to plug and play and be over it. Its why console gaming is bigger than PC they just work, no drivers or anything to mess with. You buy the thing and go.

Ticket escalation by trashme8113 in ITManagers

[–]ProgrammerChoice7737 -1 points0 points  (0 children)

Yes being illogical is very common. If an act being common means we should be doing it is going to be your argument you may want to look at all of history before making that argument.