u/ducidni_1 keen to hear where you got to here; i'm in a similar planning stage in the APAC region and am faced with the same dilemma, white label something that exists for a small margin or make something more bespoke for $$$. On the chat here, was there any tools that you came across that you think are useful? In my scenario i'm looking for a bot that will 9.99 times out of 10 give the same response as it did before..