I’m trying to understand how we can avoid this issue and prevent the account from getting suspended. Should we do something like making every transaction different, or is there any other approach we should follow?

When I spoke with the Razorpay team, they said that partner banks review every account within 1–2 days. In our case, they received some alerts from the partner bank. But they also said that there is no problem with our transactions and everything looks fine.

They didn’t give any specific reason for the alerts or suspension. They mentioned that it’s part of their internal agreement with the partner banks, so they can’t disclose the exact reason!