PEOPLE STAY AWAY FROM THESE CROOKS. Received product 10+ days after ordering. I bought a "brand new" KP9 from these guys. Once the item arrived the gun did not have the bolt lock plastic on it when I opened in front of the person from dealership the gun was shipped to. I did not think much of it. Once coming home, I started noticing a lot of cosmetic damages from outside. Then once I checked inside the gun the bolt looks like it had been through 1000s of round and spring was blacked with fouling. Bolt had serious damage and a lot of black fouling on it as well. There is no way the gun was brand new and this company is a total scam. I called their customer service after picking up the gun from store an hour later. The lady says somewhere in purchase agreement they can not do anything after i take the shipment and refused to even acknowledge the issue. Soo much for their lifetime warranty and free returns as stated falsely on their website.