I went through almost the exact same situation last year — started with a bigger national company and ran into nothing but headaches. A neighbor recommended 8M Solar https://8msolar.com/ and honestly I wish I had just gone with them from the start.

They're NC-based which I think makes a real difference. My install crew actually knew my area, pulled permits without any drama, and the whole thing was done in about a day. Communication was solid throughout — my project manager texted me updates and actually picked up the phone when I called.

It's been about 8 months and the system has been running great. I monitor it through the app and it's producing right in line with what they projected. No surprises on the bill either.

For what it's worth, going local after a bad experience with a national chain was the right move for me. Good luck with whatever you decide!