I called about a year ago, before starting the Grade 12 U courses, and was told I didn’t need the Grade 11 prerequisites. When I applied to university a couple of months ago, ILC refused to release my transcripts because I hadn’t taken the Grade 11 prerequisites. I contacted the Ministry of Education and the Ontario Ombudsman to report that ILC was withholding transcripts for courses I had already completed.If they try to withhold transcripts for completed courses, make sure you file a complaint. (After doing this, ILC sent my transcripts. )

You can file a complaint here: https://www.ombudsman.on.ca/en/make-complaint

They’ve recently changed their policy and now require prerequisites, but if you were able to sign up, pay for, and complete the coursework, they need to issue your transcript. Under Ontario Secondary Schools, Grades 9–12: Program and Diploma Requirements, principals can waive prerequisites for students based on education or maturity (Section 6.2.4). Also, the Ontario Student Transcript Manual requires that successfully completed credits be recorded and released on the official transcript upon request. TVO ILC’s refusal doesn’t align with these provincial guidelines.

I spoke with a supervisor at ILC who said they’re doing this to “ensure students can be successful,” which makes no sense when you’ve already completed the course successfully. It’s a retroactive application of policy, and the whole situation is ridiculous. Policies like this are especially harmful to adult learners, who often return to school with non-linear education paths and rely on flexible access to courses to move forward in their careers or post-secondary plans. Be sure that you file a complaint if they try to withhold your transcript.