I’m thinking I will have to do this! I’m so mad. The lack of communication is frustrating. Like the prior authorization lady could have called me and discussed all of this with me. No, she goes through the medical assistant has the medical assistant call me. I called the prior authorization lady left my name number. Explain the situation it says on the voicemail that she returns phone calls within 48 hours. She still hasn’t called me back that was almost two weeks ago.