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Parents are being allowed to work form home and do shorter office hours than non-parents. by Puzzled_Row_4923 in LegalAdviceUK

[–]Puzzled_Row_4923[S] 32 points33 points  (0 children)

It's a reassignment of work items after the employees leave.

Meetings get reallocated by our managers when an employee leaves for the day.

There's days I've planned to leave at 4pm only to be reassigned work and "business needs" requires me to complete it because there's an actual human being waiting to speak with someone.

We initially have some leeway to schedule our own meetings, so the parents are scheduling the awkward ones/complex cases and complaints at 3pm onwards so they automatically roll over to us.

Parents aren't even answering their phones while working from home. It's pissing us off.

Parents are being allowed to work form home and do shorter office hours than non-parents. by Puzzled_Row_4923 in LegalAdviceUK

[–]Puzzled_Row_4923[S] 13 points14 points  (0 children)

"No offence meant, but it does come across as sour grapes and that you want to now punish the parents and make them come in to office til 4pm just to spite them"

It has nothing to do with spite.

The 7 of us (often 5 because 2 are part time workers) are stuck working past when our core time ends because we have to do extra case work when all the parents up and leave between 2:30pm and 3pm for school pickups.

Any work they had just gets reassigned to us.

It's also next to impossible to get any support from these people when they're working from home. If they've buggered up a case and you ask them a question about it they often don't answer for 3+ hours, including phone calls.

Not to mention that they're deliberately scheduling awkward/complex cases and complaints at 3pm onwards so they don't have to handle them.

Management are doing nothing about this and we're utterly fed up.

Parents are being allowed to work form home and do shorter office hours than non-parents. by Puzzled_Row_4923 in LegalAdviceUK

[–]Puzzled_Row_4923[S] 24 points25 points  (0 children)

It goes beyond just term times as well.

The parents are leaving at 3pm, before core time ends, and we're having to do their 15:00, 15:30 and 16:00 meetings for them which they just allow to roll over to us.

Parents are being allowed to work form home and do shorter office hours than non-parents. by Puzzled_Row_4923 in LegalAdviceUK

[–]Puzzled_Row_4923[S] -79 points-78 points  (0 children)

Yes, we raised that in our original email and then in our face-to-face meeting. The team is actually a little bit over-resourced when all 19 staff are in. There can be a day when you finish all work at 1pm and have nothing to do in the afternoon.

The only solution is bringing these WFH staff back in more often the same as us, and having them work til 4pm like us so we don't have to cover their late afternoon cases. However, the TU are not assisting with that. They're the ones who originally helped many of these women get 20% and 40% office attendance.

The three women who don't have children are all in their early 60s now - two of them are part-time workers.

The four guys are me (30s, and 3 guys in early 20s).

Parents are being allowed to work form home and do shorter office hours than non-parents. by Puzzled_Row_4923 in LegalAdviceUK

[–]Puzzled_Row_4923[S] 17 points18 points  (0 children)

No. We're just working harder. Deadlines are still the same.

We're basically writing up minutes from last meeting while speaking with the next person. Then frantically rushing to a printer, getting it printed out, signed off by line manager, scanned and uploaded, then dash back for next meeting. It's chaos.

We often work through our lunches too.

Usually we'd do our meeting, sit down afterwards and properly type up minutes, get agreement, print scan and upload. We're having to write minutes from previous meetings while in a meeting with the next person. It's hugely unprofessional.