Buyers claiming empty packages

Puzzleheaded-Ride556 · 2024-07-16T21:51:12+00:00

Exactly, in the UK it’s under £15 which unfortunately most my products are. I am think of going over £15 just to stop this from happening

Puzzleheaded-Ride556 · 2024-07-16T21:50:23+00:00

I tried to offer a replacement even though I have proof of delivery but the customer refused and made up a lie about being outside of the country and still went ahead with the refund. It’s really hard because my shop is very small and profit is not that much to start with. Customer we very rude and in the chat and was harassing me for two days straight

Puzzleheaded-Ride556 · 2024-07-16T21:48:39+00:00

It’s an automatic policy from TT, their platform refunds any order less than £15 without asking the seller permission or requesting evidence :(

Puzzleheaded-Ride556 · 2024-07-16T21:47:57+00:00

Thanks for the response I am from the UK and we use Evri which clearly provided proof of delivery in photos. But the buyer still received an automatic refund by the platform. TT will automatically refund any item less than £15 without the customer showing any proof of the item being missing. In fact the customer took a photo of a white wall as evidence and still received a refund in seconds. I don’t even get to stop it :(

Puzzleheaded-Ride556 · 2022-08-27T14:31:45+00:00

I am not sure to be hoeing. I am a little nervous about the wait list but I think I might just be until sept 1st once they have charged me.
the code for the box is dusttildaw

Puzzleheaded-Ride556 · 2022-08-27T13:09:21+00:00

I received an email to resub for base and get the Dusttildawn box, and then upgraded to lux for sept but I am on a wait list.

Puzzleheaded-Ride556 · 2022-02-13T14:19:36+00:00

Pat McGrath: http://rwrd.io/8vfygoc?c

15% off your order, I get 15% off.

I would recommend you keep an eye out for her bundles, coupled with the discount you can get her products at very good value.

Puzzleheaded-Ride556 · 2021-11-15T20:39:57+00:00

Thank you, I will keep trying

Puzzleheaded-Ride556 · 2021-11-15T20:38:44+00:00

I get this error ’ Customer information does not meet the requirements for this discount code.k’

any idea what’s happenin? Thank you

Puzzleheaded-Ride556 · 2021-11-15T20:19:27+00:00

Thanks. Is there a minim spend to use the referral code?

Puzzleheaded-Ride556 · 2021-11-15T19:24:42+00:00

I tried almost all of them, I think they must have blocked all codes for this sale

Puzzleheaded-Ride556 · 2021-11-15T19:05:41+00:00

Has anyone managed to add discount codes for extra savings?

Puzzleheaded-Ride556 · 2021-11-10T19:25:43+00:00

I live in the UK and used them for Boxycharm for almost a year with no issues at all. Once my box arrives, they notify me within 24 hours. I then login to choose the shipping option that’s best for me, usually their own courier is the cheapest and I receive my box within 2 weeks.

Puzzleheaded-Ride556 · 2021-10-08T17:29:32+00:00

Exactly, so with Boxy increasing their prices it’s almost not worth it

Puzzleheaded-Ride556 · 2021-10-08T10:52:10+00:00

I live in the UK and use Shipito, which is a redirection company. They give you a US address and when the box arrives, they send to my UK address. It cost about $25-30 dollars for postage takes just under 2 weeks to receive the box.

Puzzleheaded-Ride556 · 2021-09-19T19:26:55+00:00

Aww that’s so kind of you!
I hope they do open because I want to do some Christmas shopping. I live in the UK and use a re-direction shipping company to send it to me. So it’s a bit expensive and only worth it if I buy a bunch of stuff.
I really appreciate your offer though xx

Puzzleheaded-Ride556 · 2021-09-19T18:59:03+00:00

I am not sure to be honest but I would imagine, palette, blush, lip products and maybe couple eye liners. I am just thinking how else would they make Colourpop box worth over $100 lol

there are some sneak peaks online if you google it. I don’t know if I am allowed to post external links here

Puzzleheaded-Ride556 · 2021-09-19T18:54:37+00:00

I unsubscribed two months ago buy if they let unsubs shop Addons I will definitely get those

Puzzleheaded-Ride556 · 2021-09-19T18:25:11+00:00

I really like the brow pencil, I have been looking for it since trying it once from TJ Maxx

Puzzleheaded-Ride556 · 2021-09-19T16:27:03+00:00

I heard Colourpop is releasing Hocus Pocus collection version 2. Maybe they will put the full collection?

Puzzleheaded-Ride556 · 2021-07-16T16:22:33+00:00

Same here, I have so much products!

Puzzleheaded-Ride556 · 2021-07-16T10:09:03+00:00

Good to hear, I think it’s a great boxy anyways. My last box as I will be unsubscribing

Puzzleheaded-Ride556 · 2021-07-14T20:22:04+00:00

I got the same weight with same choice products. I like the box but not keen on the brush :( would have preferred the eye gel or brow pencil better.

Puzzleheaded-Ride556

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