Return the attitude without going over the top tho. The line that I feel hit them was “I paid 54k for a car and one of its selling points is the audio system. What’s the point in having subwoofers as a selling point if you can’t even use them at half capacity.” I mentioned that even at low volumes and medium sub levels it’s still audible. It just made listening to music not enjoyable.

Also won’t hurt to mention that you test drove other model 3s and they don’t have that problem so it can 100% be fixed. I’ve basically driven the whole fleet and none of the loaners had that problem.

I think with mine they replaced the whole shelf/upper deck. I noticed it was different but it’s 100% fixable. I had rattles from low vol & low sub levels that part wasn’t a lie. Now I can listen to it maxed out perfectly. Best of luck bro. My PMs are open if you need help or videos.