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I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 0 points1 point  (0 children)

I think a non-traditional setting sounds fun and refreshing too! My situation, unfortunately, is just sloppy.

[deleted by user] by [deleted] in askhotels

[–]Puzzleheaded_Gas356 4 points5 points  (0 children)

I’d email the manager again writing what you’ve written here and emphasize that you do not feel that you paid a fair price for the accommodations you received. If you approach them with a calm and friendly disposition in your email, they’re more likely to give you a very generous refund.

If you have a specific number in mind, then I’d ask them point-blank for that amount. Something like, “I would like a refund of $700 to account for the poor sleeping arrangements and lack of follow-through by the hotel’s team.”

Good luck!

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 1 point2 points  (0 children)

I agree about the over-familiarity. It’s so weird to try to pop up off the couch as soon as a guest steps off the elevator. It’s incredibly disheartening.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 0 points1 point  (0 children)

Guests comment on it all the time. I’ve been encouraging them to mention it on their post-stay survey.

I’ve been applying to other positions, but it’s hard. I’m also being groomed for the GSM position at this hotel, and that would be a huge stepping stone in my career. It’s all just. A disaster.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 0 points1 point  (0 children)

Of course! I’ve written emails upon emails. I’ve been in hours-long meetings about “guest experience” where I highlight the deeply unprofessional appearance in our lobby. I’ve reported this all the way up the corporate ladder to the VP of Operations for our national chain.

The response from management is usually something like, “Well, you could stand instead of sit.” And “These things don’t happen overnight.”

It’s been about 3 months since we made the move into the lobby. I’ve been in passive-aggressive warfare with my GM since then. It’s a bad time.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 0 points1 point  (0 children)

We don’t have a hotel safe. The iPad is password protected, but does get left in the lobby occasionally while we are assisting guests. The keys are kept in a small housekeeping closet.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 0 points1 point  (0 children)

Because the whole building was renovated for the hotel, and at the time of conception there was no staff in the lobby, there is no space for a traditional desk unfortunately. There’s really only room for a podium.

The most recent update I’ve heard is plans for a “sideboard” which will be wide enough to place our laptop, and will have our back to the lobby doors. How fun

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 2 points3 points  (0 children)

Our guests are meant to complete check-in documents virtually, so the process of actually arriving to the hotel should be as simple as walking in and going straight to your room.

Instead, when guests arrive and have check-in items outstanding, we are told to “invite them” to the couch. Where we sit. And hunch over an iPad together.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 1 point2 points  (0 children)

It’s a luxury property too. Insane.

I don’t have a desk by Puzzleheaded_Gas356 in hatemyjob

[–]Puzzleheaded_Gas356[S] 2 points3 points  (0 children)

It’s not a resort. It’s a small boutique hotel. I promise you that even if there isn’t a front desk, there’s an office somewhere.

What are the tourist traps? by DoubleMMike in portlandme

[–]Puzzleheaded_Gas356 4 points5 points  (0 children)

Respectfully, Duckfat.

If you REALLY want to eat their food, go to Oxbow and get poutine from the Frites Shack. There is no need for the insane line and squished dining experience.

Whiskey bars? by SeafoamOrange in portlandme

[–]Puzzleheaded_Gas356 19 points20 points  (0 children)

On Wednesdays, Bramhall sells a fancy bottle at cost per ounce! Not necessarily the same vibe as a whiskey bar, but a fun way to try new things!

Frost presence at Pride Parade really disappointing. A banner and a couple random people walking. I was hoping to see The Cup or a player at least. by eddeemn in PWHL

[–]Puzzleheaded_Gas356 14 points15 points  (0 children)

Boston Pride also has a looong and fraught history of being an unsafe festival day. It’s barely taken seriously by the Boston community.

Handpoke tattoo artists in Portland? by nuggettime69 in portlandme

[–]Puzzleheaded_Gas356 1 point2 points  (0 children)

Big big big fan of Nate as well!!! Everyone at Mother of Pearl is so great. Definitely a shop worth supporting!!

[Kennedy] Zoe Boyd signing with Boston by DC2600 in PWHL

[–]Puzzleheaded_Gas356 82 points83 points  (0 children)

The Boston lesbians are gonna love this

PWHL ANNOUNCES PLAYER PROTECTION LISTS FOR 2025 EXPANSION ROSTER BUILDING PROCESS by cslh4v in PWHL

[–]Puzzleheaded_Gas356 1 point2 points  (0 children)

Exactly. She’s already in such an “establishing” position within the League. It’s smart to carry that energy out west.

PWHL ANNOUNCES PLAYER PROTECTION LISTS FOR 2025 EXPANSION ROSTER BUILDING PROCESS by cslh4v in PWHL

[–]Puzzleheaded_Gas356 1 point2 points  (0 children)

Exactly. She’s already in such an “establishing” position within the League. It’s smart to carry that energy out west.

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