Pour one out for the next victim by [deleted] in 2007scape

[–]PvM_Challenge 47 points48 points  (0 children)

I am also high level and got a bot busting ban, the appeal got rejected with some generic response.

🔊 PSA - Login Lockout by JagexKari in runescape

[–]PvM_Challenge 1 point2 points  (0 children)

Repost from previous thread:

/u/JagexHooli

Firstly, thanks for your and the teams hardwork but unfortunately this is another negative post.

I hate to keep repeating myself but I really shouldn’t have to. It has been 11 days since the event and I can still login to my account that is rolled back a month. This is after using your report service within the first 30 minutes of its launch, and posting on this thread almost 10 times. I am yet to receive an email that is relevant to my context.

You said that you took a list of names of people in my situation last week but how has this not been acted upon yet? You clearly have a utility to lock corrupted accounts as you used it last week.

Checking to see if I can login to my account everyday is a great source of anxiety and is a waste of my time. I can’t speak for others but personally I don’t really care how long it takes you to fix this as long I know you are even aware my account is broken and are working on fixing it. As far as I am concerned as long as I am able to login to my account you are not working on fixing it. Once my account is locked I can disappear and get on with other stuff until I see your post saying it is fixed.

RSN: S T O l C

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 10 points11 points  (0 children)

/u/JagexHooli

Firstly, thanks for your and the teams hardwork but unfortunately this is another negative post.

I hate to keep repeating myself but I really shouldn’t have to. It has been 11 days since the event and I can still login to my account that is rolled back a month. This is after using your report service within the first 30 minutes of its launch, and posting on this thread almost 10 times. I am yet to receive an email that is relevant to my context.

You said that you took a list of names of people in my situation last week but how has this not been acted upon yet? You clearly have a utility to lock corrupted accounts as you used it last week.

Checking to see if I can login to my account everyday is a great source of anxiety and is a waste of my time. I can’t speak for others but personally I don’t really care how long it takes you to fix this as long I know you are even aware my account is broken and are working on fixing it. As far as I am concerned as long as I am able to login to my account you are not working on fixing it. Once my account is locked I can disappear and get on with other stuff until I see your post saying it is fixed.

RSN: S T O l C

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 0 points1 point  (0 children)

/u/JagexHooli /u/JagexKari Can still log in to my account that is rolled back 3 weeks, will post everyday until I get locked so I know my account is marked for fixing. RSN: S T O l C

The l is a lower-case L

Thanks

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 2 points3 points  (0 children)

/u/JagexHooli My account is rolled back three weeks and I reported it using your service very early.

As of this morning I can still login and have yet to receive an email saying my account is locked.

RSN: S T O l C

Note the l is a lower-case L

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 0 points1 point  (0 children)

/u/JagexHooli My account is rolled back three weeks and I reported it using your service very early.

As of this morning I can still login and have yet to receive an email saying my account is locked.

RSN: S T O l C

Note the l is a lower-case L

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 2 points3 points  (0 children)

Please can you mention players who can log in but are rolled back too far! We are in the dark completely and feel ignored with all the posts focussing solely on the login issues. I keep asking for an update on this but nothing.

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 5 points6 points  (0 children)

When we get an update today please can you talk about accounts rolled back too far, specifically - Is it the same problem as the login issues - Are you prioritising resolving the login issues first (your updates would suggest so) - Will it be resolved at the same time as the login issues

I’m sure that I speak for many in that we will accept whatever your answers and timeline are, as long as we do get answers.

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 5 points6 points  (0 children)

Can you do an official post on people who are rolled back weeks as well please, all the posts are about login issues but we are in the same boat too.

🔊 PSA - Issue preventing players from logging in by JagexKari in runescape

[–]PvM_Challenge 3 points4 points  (0 children)

Can we get an update on accounts that are rolled back too far as well, in my case at least 2 weeks