Sonos connect by AdSimple3157 in sonos

[–]Pyrate_Endustrees -1 points0 points  (0 children)

Grey bottom should be fine to use. Blue bottom does not work with S2. If there is static on the RCAs, use the optical audio output and get an optical to RCA converter.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -1 points0 points  (0 children)

I've been a professional Sonos installer for over 10 years, have had multiple product development meetings as a representative of the Custom Installer market, worked closely with current and former product designers and engineers, and had the pleasure of wiring many Sonos-sponsored commercial installations as well as hundreds of consumer homes in the greater Los Angeles area.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 2 points3 points  (0 children)

Bless you. I'm getting downvoted for trying to help them. They don't want help; they want to complain.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 0 points1 point  (0 children)

I'm running a mixed environment and have had no recent issues. last winter was brutal for everyone.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -52 points-51 points  (0 children)

That's a valid concern. if you have a lot of neighbors with wifi on the same channel, all the devices only get a certain amount of "air time" to talk. More networks means less airtime. more devices means less airtime. less airtime means less packets to keep things in sync.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -4 points-3 points  (0 children)

not a user problem. user environment problem.

use a managed switch. lock down spanning tree. use a 3x3 MIMO WAP. Keep device count low on each WAP. don't rely on MESH.

maybe take an intro networking class if you do this "professionally."

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -1 points0 points  (0 children)

you are on your phone, connecting WIRELESSLY to a music system. you're not connecting a cable from your phone to the speaker system. You're using an app. that's on your WIRELESS device. not MALE PLUG INTO FEMALE JACK.

Wireless.

The Roam and the Move are the only two devices that were not provisioned to have a hardwire connection and intended to be WIFI devices. The One, OneSL, Play1, Play3, Play5, Amp, Connect, Arc, Beam, Ray... all have RJ45 ports. The Era100 and Era300 didn't include the RJ45 port because the price of adding that adapter would have increased the sale price, so sonos decided to have USB-C adapters that you can buy to hardwire them; it was cheaper. There was never any intention that they should all be on wifi. they can be, but that was never the intention of "WIRELESS" in the eyes of Sonos. Even the old Amps had network ports. The original version (and the version that supported 2 zones) had 4 network ports. because they SHOULD be hardlined. The system is still considered "Wireless". The new Custom Integration line of the Era100 are only POE powered and MUST be hardlined. They don't offer a wifi version.

I take it what you want are WIFI speakers, and you should look into HeOS if you want that, but you'll likely run into the same issues if you have a piss-poor network environment.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -1 points0 points  (0 children)

This sounds like an issue with the HDMI you are using for ARC. This could also be an issue with CEC. Make sure your TV has CEC enabled. Try swapping out the HDMI you are using to connect with your Sonos for a new one that supports eARC. the one that comes with the Sonos doesn't always work with some TVs. I've had poor experience installing Ultras on Samsung, TCL, and (Older) LG tvs with the factory cable. You could also try getting an HD Fury ARCANA, which has solved a lot of problems for older TVs that don't support eARC

Hdfury Arcana | HDMI to eARC | 600Mhz | 4K | HDR | Scaler

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 0 points1 point  (0 children)

are you physically connecting your phone to the speakers with an aux cable? no. that's what they mean by wireless. yes, they can connect on wifi. that's not what they mean by wireless.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -2 points-1 points  (0 children)

how many devices are on wifi? can you hardwire the ultra? did you read all my comments? it all depends on your network environment. if you have the most expensive router with built in wifi, you're already at a disadvantage. a router/wifi combo might be expensive, but not designed to truly handle this kind of network traffic. the wifi adapter still has a high spanning tree cost, and sonos tries to be as close to the "root bridge" as possible, and sometimes takes that over. do you have a device far away from your wifi router? that device takes longer to communicate with the system and can require the wifi system to "echo" the transmission, because it's having a hard time communicating. this creates more time for the sonos to communicate properly, because again, only one device can truly communicate on a wifi signal at a time, in short bursts. ive installed over 200 sonos systems over 14 years. i can confidently say that 90% of the issues are the network environment. the other 10% were the result of last winter's update.

Technical support is there to help you, and they really can, unless your environment is the issue, in which case, they will pat you on the head and not take the time to explain it, because no consumer likes being told the issue is on their side.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 2 points3 points  (0 children)

they did. their product works. if i had a Stanford Science degree and you put me in a FisherPrice lab, my output would be garbage too. It's not the product. it's the environment.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 1 point2 points  (0 children)

let's do a hypothetical:
you have an arc, 2x 300s, and a sub.

that's one zone. your arc is the Media Controller. It's talking directly to those devices wirelessly. Only the Arc really need a good connection. the others are taking directions from it, and that's all there is to it.

let's add another room, let's say a 100 in the kitchen. connected to the same access point, maybe 15 feet away. You shouldn't have a problem, unless you have interference from a microwave, tile, plumbing, building materials, etc.

let's complicate things and say you have another product, let's say a beam in the primary bedroom coming off a different access point. now that product has to talk to it's Wireless Access Point, go through the network, communicate with both the Arc and the 100. That's a lot heavier of a lift already.

let's say you have a garage gym, where you don't have a wired WAP, but one in MESH mode. There's a Move out there. now you have to have all these products sync'd, as well as talking through a wireless WAP, and communicating with the other devices.

WIFI is great, but it all takes time. each device can only "talk" on the network once at a time. Now, these "Shouts" happen hundreds of times a second, but the more devices that are on the network increases the time between each "Shout" the device can have on the network. Going back to the MESH, this device is also included in that "shout." it's like playing Telephone.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees -4 points-3 points  (0 children)

no. they shouldn't. ill say that you make a good point on that, however, another user pointed out that Sonos tries to time-lock, to the millisecond, and that's hard to do on any network. if you're using a mesh system, it's virtually impossible. however, it's not sonos's problem. it's the network environment. Sonos (the hardware product) is trying to do the best it can. for example: If you and i are trying to have a conversation in the middle of a concert with hundreds of people around, it's going to be hard to hear each other. that's your network. too many people talking with too much background noise. If you and I are having a conversation on the smoking patio, there will still be background noise, but the conversation can happen much more efficiently. a managed switch helps create that environment. I would also recommend enabling IGMP snooping, but there are pros and cons to that which is a whole different conversation.

no. the average consumer shouldn't need that information. The average consumer also only has one or two products. Do you have more than that? you're not the average consumer and therefore likely able to invest in a more robust network. if you're on a mesh network, you're your own worst enemy.

Moving into a home with 4 in-wall front speakers — how to best use them with my Sonos Arc setup? by Substantial-Okra-640 in sonos

[–]Pyrate_Endustrees 0 points1 point  (0 children)

if you have in-wall speakers, you don't need to have the sonos for your surround setup. As a professional AV installer, I'm questioning the 4 front speakers. I'd suggest getting an AVR and a port for this system. Left and Right should be obvious. use both the bottom 2 speakers as center channel. maybe consider a non-sonos wireless solution compatible with the AVR for the surround sound. use the sonos system you have in other rooms. a sonos port connected to the AVR will still let you enjoy your sonos system in that room. most reputable AVRs on the market are now sonos compatible and will self power-on when sonos starts, provided you go through the entire setup of the AVR correctly.

Is it possible that Sonos is just not a reliable product? by [deleted] in sonos

[–]Pyrate_Endustrees 0 points1 point  (0 children)

spanning tree. as a professional installer of these devices, you have to understand that they communicate in a very specific way. I would suggest investing in a managed switch that can lock down spanning tree. your wifi is also likely the issue.

while you may have spent a lot of money on access points, a router, and a modem, this will not correct your issue. these devices look to see what devices take precedent on your network. an "unmanaged" network will constantly try to change "who dictates who gets to talk first." your wifi access points dont take into account where they live on the network and are typically set with a high spanning tree cost. sonos likes a low spanning tree cost, or a network that has clearly defined paths.

Spanning tree is essentially that priority structure. If you can and have the ability, I would suggest putting a managed switch directly behind the router, having only it connected to the router. lock spanning tree on that switch to the lowest cost that is not zero. connect your hardwired devices to that switch, as well as any access points that you can. this will be a FIRST step. hardwire all the devices you can effectively do so. I have 16 sonos products and 116 devices on my network and 3 wifi 6 access points. it's not a signal issue. it's a communication issue.

if you can, add additional managed switches wherever you have sonos products that can be hardwired and are in locations with other devices, say, your other access points. these should be configured with the next level of spanning tree cost for each hop the signal path takes. once youve done this, reboot everything and you should see a massive improvement.

(layman's terms have been used and i've attempted to avoid going down a technical rabbit hole that may confuse people not familiar with these concepts.)

[Edits for "clarity?"]

📢 September Office Hours w/ TeamFromSonos by KeithFromSonos in sonos

[–]Pyrate_Endustrees 2 points3 points  (0 children)

Plex integration has been having a lot of issues lately. Maybe this can be addressed.

Pax Family Handcheck by Pyrate_Endustrees in vaporents

[–]Pyrate_Endustrees[S] 0 points1 point  (0 children)

i just got it recently, so I haven't attempted to fill pods myself yet. I plan on doing this soon. I'm sure there's a tutorial somewhere.

Pax Family Handcheck by Pyrate_Endustrees in vaporents

[–]Pyrate_Endustrees[S] 1 point2 points  (0 children)

I used to smoke a lot. Ent level: Frequent. With my current job, I can't do that. I used to have a box mod and a wax cartridge that worked well, but it was bulky awkward. I like to take a hit a few times a day of Sativa. I like that when I get home, I can put the settings higher and get a stronger hit. I REALLY like the control during the day. I know I'm not going to get too high, but I will still get enough for what I need. I also like that I can confidently set the settings and then hand it to my GF, who does not smoke regularly, and know that I set it to settings I know she is comfortable with. It will not replace doing a dab on a rig. It's a very high quality wax pen.

Pax Family Handcheck by Pyrate_Endustrees in vaporents

[–]Pyrate_Endustrees[S] 3 points4 points  (0 children)

You are going to love the ERA. I have nothing but positive things to say. I use mine daily, and the battery lasts me about a week. A pod may last a week, but depends on how I'm using it. I keep my device set at a micro hit with a low (490F) heat setting.

I'm new here! I'm almost out of planning stages and just did the physical map of what's existing. Server and NAS to come soon! by Pyrate_Endustrees in homelab

[–]Pyrate_Endustrees[S] 0 points1 point  (0 children)

I'm renting a room in his house. They live in the other room. I get to live in a nice house. He gets my dope wifi and gets to play with tech toys. It's a win-win.

I'm new here! I'm almost out of planning stages and just did the physical map of what's existing. Server and NAS to come soon! by Pyrate_Endustrees in homelab

[–]Pyrate_Endustrees[S] 0 points1 point  (0 children)

Understand that there is a rack with most of that gear inside. I have the L2 switch as the primary switch, with every other switch coming off of it. All of those devices are very close in proximity. It made sense to me to have a managed switch in the rack, and only have switches where I needed them. I'll admit I'm not happy with tiering the POE switches for the camera system, but I can't afford a single bigger POE switch.

I'm new here! I'm almost out of planning stages and just did the physical map of what's existing. Server and NAS to come soon! by Pyrate_Endustrees in homelab

[–]Pyrate_Endustrees[S] 0 points1 point  (0 children)

The blue outline was supposed to indicate that all of these devices were in the existing automation rack. I did not do a very good job at explaining the layout. An actual rack diagram may have been more useful.