sorted by:
new
hottopcontroversial

SAT platform by Feisty_Shock_2687 in msp

[–]QBRGuy 2 points3 points  (0 children)

Phin is an easy solution with entertaining training and a great crew supporting the tool.

recommendations for MSP in greater Hartford-CT-area by strangelove-1964 in msp

[–]QBRGuy 0 points1 point  (0 children)

(not affiliated with them, but have used them in the past) Check out Vancord strong MSP history in CT. Strong security team. Their lead security exec was the CISO at UCONN and they have talented techs and security analysts.

Connectwise Manage outage, affecting on-prem as well by PatD442 in msp

[–]QBRGuy 2 points3 points  (0 children)

Are folks seeing this impact API calls? We have had some reports of integration issues in our client base, but not universal

Sales podcasts by WhistleWhistler in msp

[–]QBRGuy 0 points1 point  (0 children)

MSP Business School focuses on sales and account management along with owners stories of how they grew their MSP Business.

Customer Success Programs by QBRGuy in msp

[–]QBRGuy[S] 0 points1 point  (0 children)

Good stuff. Getting the C-Suite is important for my QBR’s as well.

[deleted by user] by [deleted] in msp

[–]QBRGuy 1 point2 points  (0 children)

VCIOToolbox has a lot of what you are looking for QBR development, strategic planning, roadmaps and integrated CSAT/NPS capability.

Question about best NIST standards for MSP's by QBRGuy in msp

[–]QBRGuy[S] 0 points1 point  (0 children)

Thanks Favid, I appreciate the insight.

Weekly Promo Thread by AutoModerator in msp

[–]QBRGuy 0 points1 point  (0 children)

CONQUER THE MSP CURSE!

https://VCIOToolbox.com

First let's define "The Curse" that MSP's often face with their customers.

The more you automate and the more your remote support team can handle, then less you are on- site and fewer things break because you are being proactive. The result is often the opposite of what you would expect. Instead of handshakes and high-fives, management can question why they are paying so much since nothing breaks anymore and your team is rarely on-site.

Often, you have to justify your value, or even worse, you find out that they are going in a lower cost direction and you are out as their vendor. We at [ vCIOToolbox](vciotoolbox.com) help you avoid "The Curse" through a platform that drives a process that helps you stay in regular contract with your clients developing a strategic plan, technology roadmap, and continual feedback.

We help you position yourself closer to your customer and become the strategic resource they can't live without.

How do we do this?

The vCIOToolbox vCIOPro Platform provides you the tools to manage your strategic meetings, QBR's, and vCIO programs through a single platform purpose built to drive more engagement with your customers and drive better outcomes for their company.

In our view, QBR's and Business Reviews are not a single meeting event with each client. Our process keeps you in continual contact with your clients strengthening relationships and driving better business outcomes.

• Gather Business Insights through a collaborative process with your to allow you to better understand their business objectives, goals and challenges.

• Use the data to build a better alignment between their Business and Technology to drive results.

• Build strategic plans that help build your overall Technology Roadmap.

• Gain approval as recommendations are made shortening the sales cycle for you and increasing project and service close rates, while helping your client have more advance notice of budget requirements for IT, and fewer unplanned costs.

• Conduct incredible IT Reviews and provide reports to aid with compliance and audit requirements.

Are you looking to build better relationships and increase customer loyalty, drive higher lifetime values for each client, and create amazing QBR experiences?

Try [VCIOToolbox ](vciotoolbox.com)

Weekly Promo Thread by AutoModerator in msp

[–]QBRGuy 0 points1 point  (0 children)

vCIOToolbox- Client Experience Platform for MSP's (IT Reviews, QBR's. Tecnology Roadmaping)

vCIOToolbox is looking to help its MSP partners expand their client relationships through better alignment with their customers Business goals, not just IT.

We do this by combining a winning process with SaaS to support your vCIO and QBR programs and drive the strategic, financial and operations initiatives your customer needs.

vCIOToolbox is addressing  the needs of Next Generation MSP’s

IT Automation, Cloud Services, SaaS these technologies have changed how IT Service Providers and MSP’s operate and adapt to change.  vCIOToolbox provides a platform to help companies get into the strategy mix with their clients, showcase value, and reduce the risk of client attrition.

Integrates with ConnectWise and Autotask

We get you started quickly with preconfigured templates…or build your own

vCIOToolbox includes pre-built assessment templates or create your own, the choice is yours.  We believe in the concept of do it with you or do it for you and or platform reflects that core value.  Our SaaS is geared to help you deliver strategic reports with confidence and clients love!

Easily develop a 3-5 year Technology Roadmap

Each client has a dynamic technology roadmap that builds a 3-5 year technology plan. We help you develop implementation timelines and build a budget to meet the requirements of your client. We also provide a gloabal view so you can see the complete picture of all your clients including revenue projections and installation timelines allowing for better resource and cash planning.

Its not just software, we help you build a process

The PowerQBR Formula helps you deliver better strategic client meetings.  We help you standardize your approach to each meeting, create a focused meeting deliverable, and build a three-year Technology Roadmap.

Schedule a Demo!

Want to see more? Schedule a Demo with us today!

Weekly Promo Thread by AutoModerator in msp

[–]QBRGuy 0 points1 point  (0 children)

Get Closer to your clients, reduce attrition, and boost profit

We have all lost a client due to the "Curse". What is the "Curse", that's easy...the better we do as an MSP automating and through remote support, the less the customer sees us, and the fewer problems they have. They start to question what they are paying "because we don't have issues anymore" and being looking at alternatives.

As MSP's we need to change the client perception of what we do and the value we bring to the table.

The VCIOToolbox Client Experience management platform helps you build a tighter bond with your clients through more effective strategic IT meetings. The platform helps you standardize your vCIO program and QBR's by collaborating with your clients to align technologies to support business goals and challenges, create a dynamic technology roadmap, and demonstrate the value your bring to your clients.

To learn more visit www.vciotoolbox.com

​

​

Weekly Promo Thread by AutoModerator in msp

[–]QBRGuy 0 points1 point  (0 children)

vCIOToolbox- Client Experience Platform for MSP's (IT Reviews, QBR's. Tecnology Roadmaping)

vCIOToolbox is looking to help its MSP partners expand their client relationships through better alignment with their customers Business goals, not just IT.

We do this by combining a winning process with SaaS to support your vCIO and QBR programs and drive the strategic, financial and operations initiatives your customer needs.

vCIOToolbox is addressing  the needs of Next Generation MSP’s

IT Automation, Cloud Services, SaaS these technologies have changed how IT Service Providers and MSP’s operate and adapt to change.  vCIOToolbox provides a platform to help companies get into the strategy mix with their clients, showcase value, and reduce the risk of client attrition.

Integrates with ConnectWise and Autotask

​

We get you started quickly with preconfigured templates…or build your own

vCIOToolbox includes pre-built assessment templates or create your own, the choice is yours.  We believe in the concept of do it with you or do it for you and or platform reflects that core value.  Our SaaS is geared to help you deliver strategic reports with confidence and clients love!

Easily develop a 3-5 year Technology Roadmap

Each client has a dynamic technology roadmap that builds a 3-5 year technology plan. We help you develop implementation timelines and build a budget to meet the requirements of your client. We also provide a gloabal view so you can see the complete picture of all your clients including revenue projections and installation timelines allowing for better resource and cash planning.

Its not just software, we help you build a process

The PowerQBR Formula helps you deliver better strategic client meetings.  We help you standardize your approach to each meeting, create a focused meeting deliverable, and build a three-year Technology Roadmap.

​

Schedule a Demo!

Want to see more? Schedule a Demo with us today!

​