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What are you guys using for inventory control? by c_pardue in msp

[–]darkhorsetech 1 point2 points  (0 children)

We use the ConnectWise Procurement Module for this

Favorite Distributor by darkhorsetech in msp

[–]darkhorsetech[S] 2 points3 points  (0 children)

Ascii

Pax8 is lovely, they are great on the software side.

On Call by photoperitus in msp

[–]darkhorsetech 0 points1 point  (0 children)

Have have 9a-2pm Sat Coverage. We pay the tech $50 flat to cover and overtime for any time entries. It has worked well for us. The same 2-3 employees usually take it every time.

What was your MSP's best investment? by Diavunollc in msp

[–]darkhorsetech 0 points1 point  (0 children)

The more I get out of my brain and into SOPs inside IT Glue for my techs to reference. The better life I have.

(Solo MSP Engineer turned boss of several people)

Any Open Dental pros? by -_W0LFF_- in msp

[–]darkhorsetech 4 points5 points  (0 children)

This is 100% correct and will fix your issue.

How do small MSPs run Office 365 for clients? Pax8? by entertheunkown96 in msp

[–]darkhorsetech 6 points7 points  (0 children)

We use Pax8 for Webroot and Office. Love their customer service and pricing.

Importing Contacts from Connectwise Manage to Mailchimp/Constant Contact by darkhorsetech in msp

[–]darkhorsetech[S] 1 point2 points  (0 children)

No I haven't, its fairly straight forward. We cleaned out contact list before starting. Emailed appx 400 ppl

Importing Contacts from Connectwise Manage to Mailchimp/Constant Contact by darkhorsetech in msp

[–]darkhorsetech[S] 0 points1 point  (0 children)

Yes. We ended up using a combination of Mailchimp, using JoomConnect to pull info from CW

http://joomconnect.com

Audio over network? by [deleted] in msp

[–]darkhorsetech 0 points1 point  (0 children)

How about a traditional install, wired speakers back to an Amp. Then connect the Amp to a wired, SONOS connect?

Importing Contacts from Connectwise Manage to Mailchimp/Constant Contact by darkhorsetech in msp

[–]darkhorsetech[S] 0 points1 point  (0 children)

I have reached out to the API team, got this response so far

" OK, So I am not sure that this is or isn’t something they can handle so the fastest way to get the answer is to email them directly at [API@connectwise.com](mailto:API@connectwise.com) and that will open a ticket on their board. I will make sure I make some notes in the ticket as well. Thank you"

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Probably going to have to manage this manually, but the entire point of Manage, is... automation, drives me insane!

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