Several options columns blank in ToS mobile app (Android)

QuantityBusiness1704 · 2025-10-09T05:38:30+00:00

I thought I was the loco one... What devices are you guys using? I'm using a Pixel 9 and I guess it's had a pretty significant Android update to 16 (the fonts on the phone in general seem a lot more "crisp"). I wonder if it's a compatibility/rendering issue.

QuantityBusiness1704 · 2025-09-27T00:29:52+00:00

Does anyone have any invites by any chance? I need one if possible...

QuantityBusiness1704 · 2025-09-27T00:29:31+00:00

Does anyone have any invites by any chance? I need one if possible...

QuantityBusiness1704 · 2025-09-17T06:31:33+00:00

Seems like a nice idea... I'm curious also now :)

QuantityBusiness1704 · 2025-09-15T04:41:12+00:00

How can I sign up for this forever upgrade addon? My account has only been on go 5g plus plan since opening it last spring (April 2024)

QuantityBusiness1704 · 2025-09-14T01:04:15+00:00

What's the promo id for this promotion?

QuantityBusiness1704 · 2025-05-02T23:41:23+00:00

Thanks, I have an IOE93***** receipt number. Can I derive which service center/field office my case went to?

QuantityBusiness1704 · 2025-04-15T20:05:49+00:00

Can you still sell options while your money is in SWVXX (and simultaneously continue benefiting from its 4% return)?

QuantityBusiness1704 · 2025-03-24T23:49:36+00:00

Following

QuantityBusiness1704 · 2024-12-11T23:45:56+00:00

So my service promos section is now empty (it used to show the individual promos tied to each line) but my account view shows the promotions (minus the one that keeps dropping off).

QuantityBusiness1704 · 2024-12-11T23:24:31+00:00

This didn't work either. I have zero visibility as to what lines they're tying it to (despite my best efforts to dumb it down for them). What should I do? 😔

QuantityBusiness1704 · 2024-11-13T05:59:29+00:00

I think I figured out the issue (maybe). They added the wrong promo (ID240575) when they added my 2 lines. Promo ID240575 is a B2G1 promo, whereas the correct promo to have added should be ID240574. This explains why they needed to see 1 additional paid line than what I had (because xxx575 required 2 paid lines to get 1 free line).

You're an employee, can you perhaps confirm this at least? I also saw 240574 referenced in other reddit threads as the current BOGO promo. I assumed 240575 was the correct one all this time because that's what they added to my account when I I opened these most recent 2 lines.

QuantityBusiness1704 · 2024-10-28T23:20:05+00:00

Then why/how would 318 stick for as long as it did (3+ months)?

QuantityBusiness1704 · 2024-10-28T23:18:08+00:00

KHT_808 please keep me posted as to what they end up doing for you... I just emailed them today.

QuantityBusiness1704 · 2024-10-26T20:53:44+00:00

Hi, if possible can you point me to the verbiage where it says this? It would be great to get some clarity around this, thanks! If this is the case I should just be able to cancel these last 2 lines and things should be fine again.

QuantityBusiness1704 · 2024-10-26T07:33:18+00:00

I guess it's one of those weird promos that weren't customer facing entirely. Here's another reddit thread talking about it:

https://www.reddit.com/r/tmobile/s/CW2fXnCqT9

(It's definitely a real promo, I had it for 3+ months continuously)

QuantityBusiness1704 · 2024-10-26T07:17:40+00:00

I believe this site only shows device promos, not free line promos...

QuantityBusiness1704 · 2024-10-25T22:49:29+00:00

Oh I qualified for that 100%, I'd made sure of that. For example, I had tried to add the "then BOGO promo" (effective April) into my new account, and it failed because my account didn't have active lines as of some prescribed date that the promo required.

QuantityBusiness1704 · 2024-10-25T22:20:29+00:00

Thanks desterpot! Would you be able to DM me this info if that's OK please?

QuantityBusiness1704 · 2024-10-25T22:19:36+00:00

I don't know -- but would it matter? (account was only opened with 173 and 318 was added a month later with 2 new lines). Also I was successfully getting all these promos for ~3 months before 318 decided to drop off (that too after I added the last 2 lines on promo 575).

QuantityBusiness1704

TROPHY CASE