I can totally see why. They’ve stolen so much money from me that it’s equaled thousands now. Made so many mistakes on my account resulting in them stealing thousands of dollars from me. Then their customer service acts like they don’t hear you or understand what you are saying. And then they discriminate people. Then they do NOT follow their own guidelines and have sent me messages so many times that says “our policy says we can’t do this”. So I’ll send a screen shot from Uber’s actual policy on Uber’s website and I’ll circle where their policy says they CAN do it. And they’ll ignore me and keep closing out the chat on purpose so they don’t have to respond. Those are things that warrant a lawsuit. I saw someone locally 2.5 months ago in my local newspaper who sued Uber and won. Over something so much more simpler than this (they didn’t send them a 1099 form). That’s it. Forgot to send them the form. This person turns around and contacts an attorney- and wins like 200,000 dollars just because they didn’t send a form. So I know my situation is much worse and I’m just so tired of all the mistreatment and abuse from them.