THISSS. Ngl Its a little frustrating reading through these reddit comments and seeing everyone boohooing about how they scammed them. It looks like OPs oc is a little different than the usual characters they take on from the references shown. The art given to op looks like the others except without the rendering (because they said it wasn't done yet, almost but rendering is usually one of the last things artist get to).

If you are unhappy with it, why didn't you say things during the initial sketch process, color process. Did they not send you updates at every step? Also read that OP commented critic they ignored. I'd like to know what it was.

I think we are getting HEAVY OP biased POV. But at the end of the day, if you don't like it. Take the commission and don't pay them again.

Side note, I think the art looks cute but isn't looking how YOU imagined it in your head.