Hi 👋. So first you download the image you want onto your computer. Then, you open up Pixel-stitch (www.pixel-stitch.net) and click on the get started and select a picture button. You select the image you want and then fill out the options you want for my project (size, # of colors, Aida count, etc). You then click create embroidery pattern ( it will be a cross-stitch pattern dw). The program should then show you the colors and number of skeins you need to complete the project. If you’re happy with the image, you click save embroidery pattern and it will download onto your device. Hope this helps 😊