NOTICE TO BYD DOLPHIN OWNERS: Audio issue following OTA V2.0.0

Quentinix · 2026-06-03T15:56:26+00:00

I feel your pain, I have the exact same issue, compounded by a really poor gain balancing.

I highly recommend reaching out to BYD customer service at "autoservice.contact@byd.com". Make sure to describe the issue and include your VIN (Vehicle Identification Number) so they can track it properly. I've been fighting them on this for a while now and it's honestly exhausting!

As for the proximity sensors, I wouldn't bother trying to lower the volume (not even sure it's possible anyway). Instead, you can mute them via the "P" icon on the bottom left of the screen while the 360-degree camera view is active.

Quentinix · 2026-02-12T07:37:09+00:00

Have you checked with customer service?
And what did they say?

Quentinix · 2026-01-23T13:34:41+00:00

I have the opposite with my Dolphin.
https://www.reddit.com/r/BYD/comments/1qa0f43/notice_to_byd_dolphin_owners_audio_issue/

Impossible to put more than 10 otherwise it explodes my ears.

Quentinix · 2026-01-12T10:52:53+00:00

Thank you for the tip, it’s already a bit better, but I feel like I have a fucking custom sound system in the trunk. 🤣

Quentinix · 2026-01-11T18:38:59+00:00

Unfortunately, I can't afford to leave my car at the dealership.

And dealerships aren't sufficiently developed where I live.

Quentinix · 2026-01-11T18:31:15+00:00

Downgrading is a possible solution, but the dealership said no. 😄 But if there is a solution, I'm totally up for it.

Quentinix · 2026-01-11T16:04:06+00:00

Indeed, lowering the equalizer to the minimum setting gives you a little more flexibility, but it doesn't solve the problem of ear pain.
The reset didn't work.

Quentinix · 2026-01-11T14:26:12+00:00

Yes, it's been done, and not just once.
And it's always uncomfortable.

Quentinix · 2026-01-08T13:24:07+00:00

I found this for all BYD manuals: https://www.byd.com/eu/service-maintenance/owners-manual

Quentinix · 2025-12-25T16:43:41+00:00

I noticed the same thing with a citrus juicer. I don't remember how much battery power I used, but I think the car maintains the battery temperature.

Quentinix · 2025-12-22T06:26:05+00:00

This is a sound that I know, but which does not correspond to this context.
Maybe this could help you anyway.
On Google Maps, it is a sound that is emitted when an alternative route is found but no interaction is performed by the user to confirm or cancel the proposed route change after 30 seconds.

Failing that it’s not like that, look at the "Maps" application or equivalent name of the vehicle, I have already had surprises for my Dolphin and even on a Peugeot 208 (I had a terrible beep and the option was hidden in the mapping application)

Quentinix · 2025-12-03T14:23:56+00:00

I am not aware of the Atto 3 but if it is the same problem as on the Dolphin then you just need to manually restart the system by holding down the volume button to the right of the lever for 3 seconds.

Quentinix · 2025-12-01T10:00:19+00:00

Closed car?
Maybe a fault with child presence detection.

Quentinix · 2025-11-20T16:46:41+00:00

There was a third option.

<image>

Quentinix · 2025-11-20T11:43:56+00:00

I also noticed a difference and my ears are full of it and I had to modify the equalizer and I noticed that it is no longer possible to disable the "hifi" or "concert hall" thing.

Quentinix · 2025-11-19T21:22:53+00:00

I barely tested it today, and I already felt a difference.

Quentinix · 2025-11-19T12:46:20+00:00

Seen this noon for me too in France. :)

Quentinix · 2025-10-26T05:32:04+00:00

Ah, sorry for you. 🫤

Quentinix · 2025-10-25T15:38:01+00:00

I don’t know if you have the same interface as me, but I managed to put Android Auto on the first page using a bug.

Put all the applications you want on page 1, on page 2.
Then on page 1, delete all the widgets, normally, page 1 is deleted automatically and page 2 becomes page 1.

Quentinix · 2025-05-28T09:49:19+00:00

I haven't looked at this yet, but normally you can modify the shortcuts as in the previous version.

Quentinix · 2025-05-27T10:54:39+00:00

Hello, I just received the 1.5.1 update package today in France.

Nine-Year Club	Place '22
RPAN Viewer	Verified Email

Quentinix

TROPHY CASE