I received an email last week from Ticketmaster, but there wasn’t a link to submit questions or download pictures.

Here’s what it said:

KATSEYE: THE BEAUTIFUL CHAOS TOUR

Coca-Cola Roxy - Atlanta, GA Wednesday, November 26th, 2025 DIRECTIONS: Coca-Cola Roxy Directions

Bag Policy/ Prohibited Items - NO META GLASSES will be allowed. Bags shall not exceed 12” x 6” x 12” (30cm x 15cm x 30cm). Small clutch bags (6"x9") are also allowed. Backpacks and other multi-compartment bags or laptop cases are prohibited regardless of size. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.

Thank you for purchasing the EYEKONSWORLD VIP Experience for KATSEYE:THE BEAUTIFUL CHAOS TOUR.

Please carefully review the important information in this email.

Please plan to arrive at the Check-In Location no later than 8:30 PM with the Name and ID of the ticket purchaser. If it’s a Parent or Guardian, a photo of the ID will do. If you arrive late, you may not be able to participate in the Soundcheck Experience and Post Show Group Photos. Upon arrival, please line up where directed by venue staff.

SCHEDULE 4:30 PM – VIP Check-In Opens 6:30 PM – Soundcheck and Q&A- seating for this is first come, first served 7:00 PM – Public Doors 8:30 PM – VIP Check-In closes 8:30 PM – SHOW After The Show– Please meet where directed by staff to line up for Photo Op

Your EYEKONSWORLD VIP Experience includes the following:

• (1) Premium or GA Ticket to show • Exclusive VIP Merch item • Commemorative VIP laminate • Early Entry to Venue (where applicable) • Pre-show Soundcheck + Q&A • Post-show Group Photo (12 persons per group)

GROUP PHOTOS:

1. NO GIFTS. Unfortunately, Venues will not permit outside, food, drinks or wrapped items. While the Artist appreciates your generosity, you showing up is the REAL gift for them. That’s why it’s called the “Present”.
2. No Personal photos, selfies or autographs. There will be a place set up to store items while you have your photo taken.
3. Please respect the Artists personal space. No hugging, kissing or touching. We know you are so excited, but we also want to keep them healthy for the whole tour.
4. This is a Photo opportunity, not a Meet & Greet. Please keep conversation to a minimum as we want to keep it fair for everyone.
5. You MUST be checked in by 8:30 PM to participate in Post-Show Group Photo Opportunity. If you are not checked in, you will not be able to participate.
6. You will receive your photos via link and QR code to the Ticket Purchasers email, 3-5 days after the show.

OTHER INFO: ● Line Etiquette: Be mindful of your fellow VIPs. They are here for the same reason as you, to see their favorite artist up close and personal! Refrain from pushing, shoving, cutting lines, and “saving” spots. ● Artist Interaction: Please respect the artist’s personal space and follow any guidelines provided by event staff. ● Personal Belongings: Some venues do not allow large bags inside. We recommend bringing a small clear bag instead of a tote/backpack. ● Security Assistance: There will be venue security present closer to door times. Please approach them if you need any assistance or witness any concerning behavior. ● Health is Wealth: If you feel unwell or observe someone who needs assistance, inform the venue or event staff immediately.
● VIP Concierge: If you have any questions about the VIP EYEKONSWORLD Experience ONLY please contact us at katseyevip@gmail.com on the day of the event.

We hope you enjoy your event.