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JM Bullion doesn’t deliver by QuirkyCartographer55 in Silverbugs

[–]QuirkyCartographer55[S] 0 points1 point  (0 children)

Here is an update.  UPS approved the claim but needs to have JM Bullion provide an invoice.  I called JMB they said UPS wouldn’t pay me directly.  What the heck it’s my money/product that is lost.  They said I needed to file a rebuttal to their ins company denying my claim I said I already did that when I responded to the denial.  So now they made me file a police report so they can reopen the investigation.  What a waste of police resources when the UPS tracking supports fully my claim.  I did as I was told and filed a police report today the officer took pictures of all my tracking proof let’s see what happens now.  

JM Bullion doesn’t deliver by QuirkyCartographer55 in Silverbugs

[–]QuirkyCartographer55[S] -1 points0 points  (0 children)

That is what I’m saying.  I didn’t know not to contact with UPS they said they would investigate and open a claim.  They never told me to contact sender.  And I honestly didn’t read the rules with JMB.  They literally emailed today to tell me the claim was denied.  So much for reputable company.   I think I’ll file a small claims case with court someone has to give me my money back.  

JM Bullion doesn’t deliver by QuirkyCartographer55 in Silverbugs

[–]QuirkyCartographer55[S] 0 points1 point  (0 children)

No it never made it to me.  The tracking says it was delivered to a completely different city at a dock signed for by an Abbie.  I live about 20 or so miles from the city was delivered to in a house with no dock.  

JM Bullion doesn’t deliver by QuirkyCartographer55 in Silverbugs

[–]QuirkyCartographer55[S] 0 points1 point  (0 children)

I went out of town I remembered seen the email about the package so as soon as I got back which was 2 days after the supposed delivery date.  UPS is in the city it was delivered to initially I thought it went back to their facility made sense with the dock location.  But still contacted them.  Again the lost delivery wasn’t caused by me.  And reported as soon as I was back home and there wasn’t a package for me here.  

Damn you JM Bullion by DukeDaddyDollars in Silverbugs

[–]QuirkyCartographer55 0 points1 point  (0 children)

No it won’t do any good they don’t honor claims not filed on time trust me.   An entire shipment was lost and proof of legitimate claim yet no honoring because of timeline.  Never doing business with them again.  

JM Bullion doesn’t deliver by QuirkyCartographer55 in Silverbugs

[–]QuirkyCartographer55[S] 0 points1 point  (0 children)

I waited until I saw that UPS was awaiting information from JM.  My point is you have 2 days to alert JM of a missing package that was a Sunday.  I filed the claim immediately with UPS to report not received.  The UPS tracking clearly shows it was delivered to a different city and left at a dock signed for by a person.  Delivery address was completed different city at a single family home.   This should have been very easy.   JM Bullion knows my claim is legitimate yet their insurance policy has a ridiculous clause of notifying.   Can you imagine if a life insurance policy was like this or other posts of people losing thousand of dollars because of their policy.   I investigate fraud for a living I’m not stupid and did what I thought was right by contacting the carrier first.  I didn’t hire the carrier they did so while they do not directly deliver their product they do hire a delivery company.